mobile service provider - HARRASSMENT BY IDEA
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Complaint by: BALWINDER on August 23, 2011, 1:32 pm in Annoying Commercials

Respected Sir/Madam

im using the Spice Mobile No.9855017436 (parent) and 9855517436 (add on) from many years, but as same was merged with idea, since that time im facing problem of different types regularly but main biggest problem is with idea is numbered 1 below:
1. Despite of submitting my verificiation and other required documents with idea a regular calls and messages received from idea after 3-4 months that my documents are not proper and submit again else my services get barred and same was done on my add on number today. i wanna complaint that idea employees are in showroom are illiterate that after checking documents by them documents are submitted and again and again why idea is demanding as the same documents which are already deposited with idea several times. May be idea is harassing me after merging becz of the reason i have a life time free both connections which have clip charges of Rs.35/- only per month. As i received several calls from idea after merging to have a better changed plan which i refuses. I am using idea services with a clip charges of Rs.35 per month and it is disappointing idea that's why again & again these documents demanded. As idea customer care officer or showroom person won't be able to tell me what is problem in my documents already submitted with idea several times.
2. Any of my spice nos is not updated in idea nos list whenever registering for idea nos it shows invalid no.
3. Idea services of GPRS is not working in my home region Jalandhar while it is working in other cities.

Pls help me out sir/madam as im harassed while depositing the same documents again & again if they have any problem they can contact me a t my office my home anywhere and verify whatever they or anybody wants to verify im available they are dealing with me like as im any criminal who has to come to Police station each and every month with his documents.

Pls help me.

Complainant's Goal: TO RELEIVE ME OF DEPOSITING DOCUMENTS AGAIN & AGAIN AND GPRS WORKING IN MY HOME
Complainant's Target: mobile service provider
Complaint Location: IndiaPunjabJalandhar

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2.
Fri, 26 Aug 2011 - Business Reply from - ideacellular (mobile service provider)

Dear Sir,

As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction. We would like to inform you that the services for your Idea number has already been activated with effect from 24th August 2011.

Regards,
Ideacellular

1.
Tue, 23 Aug 2011  Message from iComplaints.in Helpdesk

An email communication has been sent to mobile service provider on August 23, 2011, 1:32 pm