propshop24 - complaint against online shopping site
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Complaint by: ritu dubey on January 5, 2018, 9:46 am in Online Shopping

Dear Sir,
I had registered my complaint yesterday, no 36752 dated 04.01.18.

In continuation to this yesterday evening I received a call from somebody from Propshop24, Mobile no. 6294199807. This person who ever he was abused me in front of my family and said that "teri baap ke company hai ke paisa wapas kro". This was after i told them that i need my refund alongwith the compensation for harassing me for such a long time. This person asked me to give details about my credit card/ debit card for the payment, which i refused. I told them to refund my money via cheque on the address that is already registered in their accounts.

I request your kind self to take strict action against such company and their fruadulent employees who want to abuse and scare customers to tell them their banking details so that they can further do fraud.

Hoping to a better and strict action against this site please

Regards

Dr. Ritu Dubey
M:9855855144

Complainant's Goal: strict action against the company and its staff
Complainant's Target: propshop24
Complaint Location: India

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Recent Comments
4.
1 month ago  Amit Kumar

Subject : Application no. MH200611V2596523 - NOC awaited from last 1 year

This is in reference to the above mentioned application no. which was submitted requesting for NOC of my vehicles. I had shifted from Pune to Ghaziabad last year and therefore I had given my RC documents for applying NOC of my vehicle (scooter & car ) to one of your transport department agents in pune-hadapsar in the month of June 2020.
Reg no : MH12 QP9019 (SCOOTER)
Reg no : MH12 NU2775 (CAR)

Agent address is :
Shree Gajanan Motor Training School
Shree Ram Chowk, Opposite Runwal Seagull Society,
Handewadi Road, Hadapsar Road, Hadapsar, Pune-28
Mobile No-9697172373, 9096172373, 9823285589

As he had said while taking RC documents and money (Rs 2800) from me that I will get my vehicle NOC within 20 days. Now it has been almost 1 year and I haven't yet received the same. I did so many follow-ups with him but he is not at all responding and neither given me my documents back. Recently he even stopped picking up my calls.

Earlier when he had submitted the documents online then Appointment message on my phone with Application no. MH200611V2596523 was recieved . After this I never received any communication, neither from agent ,nor from Pune RTO. Now I don't have RC/NOC for both of my vehicles since last 12 months because he has submitted my all documents to RTO Pune.

Need your help to get NOC from Pune RTO office.

Please let me know if you need more details about this case.

Thanks & Regards,

Amit Kumar
8758573615

3.
Tue, 27 Mar 2018  Debnath Mukherjee

I RECIEVED SIMILAR CALL SAYING THEY ARE FROM HALAPLAY 6294199807 PHONE NUMBER HALAPLAY TECHNOLOGIES PRIVATE LIMITED

2.
Tue, 27 Mar 2018  Debnath Mukherjee

I RECIEVED A SIMILAR CALL FROM THE SAME NUMBER 6294199807 EVEN THEY ASKED ME FOR MY DEBIT CARD DETAILS KINDLY TAKE ACTION

1.
Mon, 08 Jan 2018 - Business Reply from - Udit Jain (propshop24)

Hey Ritu,

Sincere apologies for the trouble caused. Further to our telephonic conversation we have refunded the remaining amount of INR 950 back to your bank account through which the transaction was made. It will reflect in your account within 2-5 working days. Also, we had previously initiated a partial refund of INR 510 which has been completed.

Lastly, regarding the call that you had received, we only have the following no. for our customer service helpline: 9820093156 and our customer support team is based in Mumbai. We will be taking this matter seriously and will take action against that caller who has used our company's name to gather your personal details.

Again, apologies for the trouble. In case of any issues/queries, please feel free to reach me on the following no: 8451082208 (Monday - Friday 11AM - 7PM).

If there is anything else which I can assist with, please do let me know.

Best,
Udit Jain
Operations & Sales Manager