Indian Railways - Train missed due to wrong information display on
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Complaint by: Sumit Sinha on July 23, 2010, 11:44 pm in Internet Related


I had a booking on train Patna to Ernakulam (6310) dated 23 July 2010.

The information displayed on , partner of official site of Indian Railways says that this particular train was running late by 9hr 06 min and its revised daparture was 23:41.

When we reached station to catch the train ,we came to know that train had already left at 21:00

So because of wrong information and carelessness on indian railways we missed the trains.

So my request is if they dont have correct info please dont publish anything wrong.


Complainant's Goal: Refaund the ticket charges
Complainant's Target: Indian Railways
Complaint Location: IndiaBiharPatna
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Recent Comments
Thu, 29 Mar 2018  PREETI KUMARI

Dear Sir/Mam,
I am Preeti Kumari PNR:- ********08 Train No:- 02365 PATNA JN-PNBE to ANAND VIHAR TRM-ANVT
D.O.J 29-Mar-2018. The information given by Patna Railway Station Enquary is train is on platform 5 but actually train is at platform 6. My train is miss.please refund my amount immediately.and take necessary action to patna platform or enquiry or suspend his/her.

Thu, 23 Jul 2015  kcantony

Yes, Mr. Sumit U R right
What I want to suggest that concerned railway people should be more vigilant about the updation of information to the public to avoid such situation.

Fri, 23 Jul 2010  Message from Helpdesk

An email communication has been sent to Indian Railways on July 23, 2010, 11:44 pm