To
The Registrar
Sub: Regarding the loss of the parcel by DTDC courier service.
Sir/Madam
I am sandeep Lohia from Bihar and residing in Bangalore since 7 years as a student. I sent a parcel containing medicine ointment to Gulabbgah Purnia Bihar from bangalore on 27/12/2010 using DTDC courier service Chandra layout. And, they told that the parcel would reach to the given place within 3 days. But, it has been 24 days as of today and there is no clue about it.
I went to the office of Chandra layout also but they are telling it has reached to Purnia but when my brother went to the office of DTDC Purnia, they do not have any answer about it. They are not able to find out the parcel, and it seems that they have lost it. And i do not know what to do about it. I called to the manager of DTDC also and he does not have any answer on it. Moreover, he is not picking up my calls too. I am really frustrated and irritated by their behaviour and these ointment are not available at my place.
So, i kindly request u to have a look on the matter and please help me on this.
SANDEEP LOHIA DATE: 19/01/2010
An email communication has been sent to DTDC Courier on January 20, 2011, 12:11 pm
Hi sandeep, hope you are good and doing well. I am deepak, i have gone through u r complaint which u made against DTDC chandra layout. I am also facing the same. Could you please suggest me what to do to give them a lesson. Is your problem is solved or not ?
Hope to here from you soon.
Thanks and regards,
Deepak.