KAUNSA .COM ONLINE SHOPPING - non delivary of tissot watch from Kaunsa.com ,order reference Kaun/160528
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Complaint by: GASOKAN1 on September 12, 2013, 3:09 pm in Online Shopping

i have ordered for a tissot watch and paid RS 7999 and promissed of delivarying on 12 th sep 2013 and confirmed in the web site.
i have send mail to there mail id 'care@em.kaunsa.com'; 'escalations@kaunsa.Com' and called there telephone nos many times and did not get any confirmation on the delivary.
they have to deliver the same with 3 days or they have to return back my money with penalty and action should be taken against this company .

Complainant's Goal: i want the delivery of product with in 3 days from 12 th of sep 2013 or pay back
Complainant's Target: KAUNSA .COM ONLINE SHOPPING
Complaint Location: India › Uttar Pradesh › Fatehpur
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1.
Fri, 13 Sep 2013 - Business Reply from - Kaunsa.com (KAUNSA .COM ONLINE SHOPPING)

Dear G.Asokan,

We apologize for the inconvenience. We care about your grievance, and your complaint, listed on 12 Sep 2013 has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at care@em.kaunsa.com, mentioning your complaint number 316966 in the subject line of the mail.

Thank you for cooperating.

Regards,
Kaunsa.com
Online Customer Service Team