KAUNSA .COM ONLINE SHOPPING - Non receipt of ordered wrist watch from kaunsa.com
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Complaint by: George on August 30, 2013, 8:18 am in Jewelry and Watches

I ordered a Casio Edifice EFR 501SP wrist watch vide order ID: KA/148417/T9BI50Q6. Payment was made from my Canara Bank Card on 30/07/2013 for Rs.4999/-.But it has not been delivered yet. Before the payment was made the Company use to call me regularly for the payment from the mobile number +91 93100 13597. But after the payment was made I do not get any response whenever I call this number.

Complainant's Goal: my order is delivered immediately
Complaint Location: IndiaAssamJorhat
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Fri, 30 Aug 2013 - Business Reply from - Kaunsa.com (KAUNSA .COM ONLINE SHOPPING)

Dear George,

We apologize for the inconvenience. We care about your grievance, and your complaint, listed on 30 Aug 2013 has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at care@em.kaunsa.com, mentioning your complaint number 306852 in the subject line of the mail.

Thank you for cooperating.


Online Customer Service Team