NO DELIVERY NO REFUND NO REPLY-KAUNSA .COM ONLINE SHOPPING- iComplaints.in

KAUNSA .COM ONLINE SHOPPING - NO DELIVERY / NO REFUND / NO REPLY

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Complaint by: Sudhir Deshmukh on August 19, 2013, 3:50 pm in Online Shopping

Dear Sir, I have purchased SAMSUNG Galaxy S4 (MOB/SAM/SAM/82738) , Ref. id. 188019 form Kaunsa.com on 7th May 2013 for Rs. 36,990/- by online payment using ICICI Credit Card, with delivery promised by 22nd May, 2013. Today it is 19th Aug. but I have not received this product nor received refund even after several reminders and promises made by Mr. Arush / Mr. Siddharth & Mr. Deepak Singh. It is nearly impossible to reach them through phone no. given. NEED YOUR URGENT HELP.

Complainant's Goal: I WANT MY PRODUCT OR COMPLETE REFUND IN 3 DAYS.

Complainant's Target: KAUNSA .COM ONLINE SHOPPING

Complaint Location: India › Karnataka

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2.

Mon, 02 Sep 2013 - Business Reply from - Kaunsa.com (KAUNSA .COM ONLINE SHOPPING)

Dear Sudhir Deshmukh,

Information about your contact details are still awaited from you. Please contact us for any further clarifications.

Regards,
Kaunsa.com
Online Customer Service Team

1.

Tue, 20 Aug 2013 - Business Reply from - Kaunsa.com (KAUNSA .COM ONLINE SHOPPING)

Dear Sudhir Deshmukh,

We apologize for the inconvenience. We care about your grievance, and your complaint, listed on 19 Aug 2013 has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at care@em.kaunsa.com, mentioning your complaint number 301259 in the subject line of the mail.

Thank you for cooperating.

Regards,
Kaunsa.com
Online Customer Service Team

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