KAUNSA .COM ONLINE SHOPPING - Kuansa Online website Fraud
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Complaint by: on February 27, 2014, 11:09 pm in Online Shopping

Dear Sir,

I bought a sunglass branded "Oakley" for 2599 RS. Website clearly says every item bought in their website is genuine .

But i received a total fake one. Now the website doesn’t want to take any responsibility, it shows its hands to seller(some other person), and there is no info on seller.

There is no proper reply from customer care email, saying to contact seller, the customer care phone doesn't work.

Please help me on this issue.


Regards,

Ram

Complainant's Goal: I want my money back.
Complainant's Target: KAUNSA .COM ONLINE SHOPPING
Complaint Location: IndiaTamil NaduChennai
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Recent Comments
1.
Fri, 28 Feb 2014 - Business Reply from - Kaunsa (KAUNSA .COM ONLINE SHOPPING)

Dear Ram,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at care@em.kaunsa.com, mentioning your Order Id in the subject line of the mail.
Thank you for cooperating.

Regards,
Kaunsa.com
Online Customer Service Team