I was logging for online ticket booking through IRCTC on 20/06/2010.
UPto 7.59am the site was running smoothly. suddenly at 8am system showing SERVICE Unavailable.
This is happening everyday & the time frame halting the service is same from 8am to around of 8.15am. This is period when TATKAL ticket booking is happening . there may be chance some cartel or group having tied up with persons dealing with the server connection.
Because how everyday IRCTC online passenger booking site unavailable between same time frame. Certainly some action must be initiated.
It must be ensured railway authority to provide the best service to the passenger.
It also be noted that I never got TATKAL Ticket through IRCTC SITE.
this is so true its opening at all between 8 to 9 in the morning....
I agree. I too have faced the same issue. Whenever I try to book a tatkal, the site always says 'Service Unavailable' starting 8am or the page simply doesn't load. I think there is some set up internally wherein general users are not allowed to connect to the server at the particular time frame which is illegal and unlawful. This should be an enquiry on irctc on this matter and should be thoroughly investigated.
I support this complaint.
I support this complaint.
I too.
I support this complaint. when ever we try to login at 8 AM always get message Service unavailable. Either Indian railway announce that thing, our website should be down for so much of time.
Or country like India where 60% of the World IT team is from India and for our country we are fail to make infrastructure, where this type of load is not handeled by server. It is my request to all politicians - "Instead of eating money or doing money scandal put some money on public infrastructre" All are curupt that why at 8AM IRCTC server is down. They not realise the problem of common man. Oh god! how to realise them the problem of common man.
Dear Customer,
Thanks for taking interest in online Reservation System. The working hours for booking through Internet System are from 5-00AM to 11-30PM. But the opening day booking and Tatkal booking starts at 8-00AM. You might have booked the tickets before 8-0AM but Tatkal booking is opening at 8-0 AM This is programmed activity and no manual intervention is possible for blocking Tatkal booking. There is heavy rush for opening day booking and Tatkal booking on thousands of face to face counters, & Internet Users so queues are built in Railway's Computer System and some
users are facing trouble between 8-0 to 8-15AM due to heavy rush. Soliciting your patronage.
Thanks & Regards,
Suman
Care@irctc.co.in
www.irctc.co.in
011-23340000
An email communication has been sent to IRCTC Indian Railways on June 30, 2010, 8:12 pm
WHY THE IRCTC RESPONSE AS SERVICE UNAVAILABLE.