Hi.
I have made a purchase of an item with the order no Order Number: KA/146750/J6W63G6D on kaunsa.com shopping portal. The item was supposed to be delivered latest by 28th July, but even after repeated email reminders and phone calls to the customer service the item has not arrived even after the aforementioned date. After sending emails and making phone calls to them, I get the standard reply that the shipment has been delayed by the seller but would arrive in 2-3 days (it never does). I believe hundreds of people have become victims of this shopping portal already. I find it hard to believe that no legal action has yet been taken against them.
Dear kaunsa customer,
Information about your contact details are still awaited from you. Please contact us for any further clarifications.
Regards,
Kaunsa.com
Online Customer Service Team
Dear kaunsa customer,
Information about your contact details are still awaited from you. Please contact us for any further clarifications.
Regards,
Kaunsa.com
Online Customer Service Team
Dear kaunsa customer,
We apologize for the inconvenience. We care about your grievance, and your complaint, listed on 5 Aug 2013 has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at care@em.kaunsa.com, mentioning your complaint number 288532 in the subject line of the mail.
Thank you for cooperating.
Regards,
Kaunsa.com
Online Customer Service Team
I have made a purchase of an item with the order no Order Number Is KA/164178/8Q7CPBYE on kaunsa.com shopping portal. The item was supposed to be delivered latest by 27th Sept Still i dint any delivery status by phone or mail.
Contact No. ********09