IRCTC Indian Railways - Amount Refund for TDR filing on 9th Oct 2008
Contact Complainant     3664 Views     Report Spam  
Complaint by: Raj on July 22, 2009, 12:52 pm in Indian Railways

I have filed one TDR for one journey on 9th Oct 2008. Still i didn\'t get any refund (nearly 8 months completed). Date of journey on 8th Oct 2008, PNR No.4400256350, Train No. 3352 and Form Chennai to Kovvur.

I had so many times discussions with IRCTC cusomer care (011-23345500) and TDR department (011-23345900) and Chennai Customer Care (044-25300000). I have sent more than one remainder mails to IRCTC (care@irctc.co.in) and southern railway department.

Recently i made call to Delhi TDR department(13th July 2009). They told me that you have to contact Eastern Railway Department (033 - 22439045).

Today i made a call to this (033 - 22439045) number they are taken my details and told me that we can enquiry.

Please take up this complaint.

Thanks
Rajababu

Complainant's Goal: To get refund money
Complainant's Target: IRCTC Indian Railways
Complaint Location: IndiaTamil NaduChennai
Would you like to Comment on this Complaint?
By clicking "Post Comment" button, you agree to our Terms of Services and Privacy Policy
Recent Comments
3.
Thu, 16 Aug 2012  vinod bansal

pl refer to TDR no 855470--no refund has been received , pl help

2.
Fri, 20 Jul 2012  Deepak Kumar

PNR Number: 4343166173 Ticket Type: eticket Transaction ID: 0529773755
Dear sir,

My date of journey 20 July 2012 trian no. 17204 from pune to vadodara. I have not travelled in train then I have file the TDR. on 19 july 2012. tdr status - passenger not travelled but the train late by more than 3hrs. There is procedure if passenger is not travelled and and train is late by more than 3hrs. Full amount will be refund according to irctc. So I am please refund my full amount not half amount.

My file TDR status is follow:


PNR Number: 4343166173

Ticket Type: eticket

Transaction ID: 0529773755

Booked On: 17-7-2012

Class: 3A

Internet Service Charge: Rs 20.00

Date Of Journey: 20/7/2012

Railway Zone: WR

Bank: hdfcvbvpg

Total: Rs 643.00

Train No: 17204

Ticket Charge: Rs 623.00

From Station: PUNE JN(PUNE) Quota: General To Station: VADODARA JN(BRC)

IRCTC Zone: Group General Manager/Western Zone (IRCTC) Mumbai


Ticket Details

S# Name Age Sex Coach Seat Res-Status

1 DEEPAK kUMAR 34 Male 0000/ Booked


TDR Details

Reason For TDR: Passenger Not Travelled.

TDR Status: TDR Entered
Reference No: ekt20120********069

TDR Zone: WR

TDR Filing Date: 19-Jul-2012

Refund Status: Refund under Process

Refund Date: Not Available

Refund Amount: Rs.0.00


Reason for TDR : I have Select passenger not travelled instead of Passenger not travelled and train late by more than 3 hrs

1.
Thu, 23 Jul 2009  Message from iComplaints.in Helpdesk

An email communication has been sent to IRCTC Indian Railways on July 23, 2009, 2:58 pm