Dell Computers - Request for the refund my amount against dell inspiron 5010 Laptop.
Contact Complainant     1114 Views     Report Spam  
Complaint by: ersinghabhishek on November 27, 2011, 2:00 pm in Others

Subject: Request for the refund my amount against dell inspiron 5010 Laptop.

Dear Sir
I have purchased 5010 Inspiron laptop from Telecom Enterprises Faizabad, Utaar Pradesh.,INDIA on 12.01.2011. The product given to me is bad and not working. Since, its mother board has been replaced by your service engineer soon (dated-09/1/2011)& again engineer came on dated-09/07/2011 after purchase, now again the system is out of order and nothing then I submitted laptop on dell service center lucknow .My laptop's not working properly, I m always facing Slow processing problem.
I am continue co-ordinate with dell customer care.
My request is to say that the system that has been given to me is defective, at least to the standards of DELL or may be the quality of DELL has gone down or may be the system given to me from the supplier has not been manufactured by DELL. I am totally unsatisfied by the product. I am not able to use the system and recovery of my essential data stored in the system is also under question.
I expect from you to kindly take back your system or else take appropriate action against the supplier. Anticipating prompt and positive action at your end.

Details of contacting dell support center:
01-Repair order no.- si. no.- 635754
SER-780505962082
Dated-09/01/2011
02-Repair order form- si. no.-299117
SER-780505971312
Dated-09/07/2011
03- Digicom DSP dell authorized service center
LG-4, Tej kumar plaza 75 Hazratganj 226001
SER-780505990779
SER-780505997627
Dated-09/09/2011
Details of the Laptop:

System : Laptop (Dell notebook Inspiron 5010, , 320 GB, win7)
Service tag No. : BK1X7BS
still i am contacting dell customer care, but not give me proper solution.
please resolve my problem immediately.........
my warranty period is going on.
Purchased From : M/sTelecom Enterprises Faizabad, Utaar Pradesh.,INDIA
Date of purchase : 12.01.2011
Warranty due for- 12 april 2012

.
Thanking You

Abhishek Pratap Singh
H.no-1098, janaura Faizabad (U.P.)
09919992321/09307959802

Complainant's Goal: Request for the refund my amount against dell inspiron 5010 Laptop.
Complainant's Target: Dell Computers
Complaint Location: IndiaUttar PradeshGorakhpur

Would you like to Comment on this Complaint?
By clicking "Post Comment" button, you agree to our Terms of Services and Privacy Policy
Recent Comments - 0 comments posted!