Dell Computers - Request for the refund my amount against dell inspiron 5010 Laptop.
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Complaint by: ersinghabhishek on November 27, 2011, 2:00 pm in Others

Subject: Request for the refund my amount against dell inspiron 5010 Laptop.

Dear Sir
I have purchased 5010 Inspiron laptop from Telecom Enterprises Faizabad, Utaar Pradesh.,INDIA on 12.01.2011. The product given to me is bad and not working. Since, its mother board has been replaced by your service engineer soon (dated-09/1/2011)& again engineer came on dated-09/07/2011 after purchase, now again the system is out of order and nothing then I submitted laptop on dell service center lucknow .My laptop's not working properly, I m always facing Slow processing problem.
I am continue co-ordinate with dell customer care.
My request is to say that the system that has been given to me is defective, at least to the standards of DELL or may be the quality of DELL has gone down or may be the system given to me from the supplier has not been manufactured by DELL. I am totally unsatisfied by the product. I am not able to use the system and recovery of my essential data stored in the system is also under question.
I expect from you to kindly take back your system or else take appropriate action against the supplier. Anticipating prompt and positive action at your end.

Details of contacting dell support center:
01-Repair order no.- si. no.- 635754
02-Repair order form- si. no.-299117
03- Digicom DSP dell authorized service center
LG-4, Tej kumar plaza 75 Hazratganj 226001
Details of the Laptop:

System : Laptop (Dell notebook Inspiron 5010, , 320 GB, win7)
Service tag No. : BK1X7BS
still i am contacting dell customer care, but not give me proper solution.
please resolve my problem immediately.........
my warranty period is going on.
Purchased From : M/sTelecom Enterprises Faizabad, Utaar Pradesh.,INDIA
Date of purchase : 12.01.2011
Warranty due for- 12 april 2012

Thanking You

Abhishek Pratap Singh, janaura Faizabad (U.P.)

Complainant's Goal: Request for the refund my amount against dell inspiron 5010 Laptop.
Complainant's Target: Dell Computers
Complaint Location: IndiaUttar PradeshGorakhpur

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