nokia care center - I am not satisfied with Nokia care and service centre
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Complaint by: on April 16, 2014, 1:00 pm in Mobile and Cell Phones

Jobsheet No-153433527/140325/36
Compliant No-1-15051702060
Phone Model-Lumia 720
Service Centre address: Micronas Telecom C-4, Sec-2, , Noida, India
Problem: Touch not working properly and application is opening automatically and can't stop that.

I submitted my phone on 25 March but still issue is not resolved.
I got call from your service on 11th March and they told me you can collect your phone on Monday(14 March) and contact to Sunita also.
I contacted Sunita on Saturday and they told me part will be on Monday so you can come to service centre on Monday.
I went to service centre on Tuesday and they told me parts is on pending I got shock by listening horrible answer.
I contacted to Sunita she told me I will arrange the parts from other service centre so please give me time for 2 days.
It means that parts has been sold or something? In starting I visited 2 service and contacted all service centre because service centre people told me we don't communicate with other service center so you have visit only so on what basis she is telling that I will contact other service centre. Now I having lots of question in mind nobody is giving proper answers.
I think you people have sold the parts or some other part of my phone has been sold or something.
Now I think service centre people will change others parts also with defected one or duplicate.

Complainant's Goal: Customer care and service centre people should make fool to the people
Complainant's Target: nokia care center
Complaint Location: IndiaUttar PradeshGautam Buddha Nagar

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