nokia care center - Fake Commitments on product delivery
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Complaint by: SANWONDER on July 16, 2014, 1:28 pm in Mobile Service Providers

I broke my Nokia XL screen so I approached Nokia care Dnyaneshwar Paduka Chowk for confirming the material availability and got a positive response. Based on that response I submitted my cell for repairing the physical damage. and was told I will receive the cell on the very on the very next day. Next day I called up for my cell and was told we have to confirm the status we will call you back in sometime 3 hours passed I didnt receive call so I gave a call again. Lady picked up the phone and told me I will get phone on very next day. Again I called up again received response that we have not received the material we will confirm the status in sometime. I expressed my frustration saying its me who have to call again. Then he said we cant confirm and will deliver in next two to three days. He demanded me job sheet which has not been provided to me by them. Every time based on their commitments I travel long to Pune and I am getting the same response which is increasing the cost. Really frustrated with the services of Nokia care. Now Its almost two days and my efforts that I am not taking my cell back from them as i want it to be reparired from their itself. Please help me out for proper services and do me a favor. Nokia care FC road behind petrol pump, Dnyaneshwar paduka chowkl, Pune Phone: 9823125257

If material is not available why do you give fake commitments and let us spend us on phone, travelling

Regards, Sangram Kadambande

Complainant's Goal: The delivery date and time should be given after scrutinising the things
Complainant's Target: nokia care center
Complaint Location: IndiaMaharashtraPune

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