HS 18 denied for refund back of my money though I sent back the product after dissatisfactions.
I booked a jewelery set through order no ********1 which product code is 42779 & received the same on 26th Dec 09.When I check the product I came to know that one of pearl necklace is missing & others were fully or partly damaged.So I tried to return the same & as per instructions of HS 18 I booked the same on 3rd Jan 10 through First Flight Courier.After that When I call for refund back of money they tried to convinced me for replacement & also denied for money refund.Where as HS 18 adds that “you will get refund of money in case dissatisfied with the product with in 15 days of delivery.My complaint no is 2733743.HS 18 are professional cheaters.Plz take some urgent actions on which I shall be very grateful to you.
I support this complaint.I have also not received the shirts of Peter England as per order.(combo offer).I have received two white shirts instead of one white and one Blue.My order no.was ********8.
Now, I have lodged a complaint no. 4621286 with HS18 on dated 12.5.2010. suitable reply is awaited, till date.
I support this complaint.I have also not received the shirts of Peter England as per order.(combo offer).I have received two white shirts instead of one white and one Blue.My order no.was ********8.
Now, I have lodged a complaint no. 4621286 with HS18 on dated 12.5.2010. suitable reply is awaited, till date.
I support this complaint.and also i am suffering from same problem, i have purchased helicopter which was defective they said to me that you should return and we will provide you with the new one but after sending it they are giving no response so please take some action.
My Name Is Alok singh customer of HS 18, I received the my consignment IMEDIA mobile phone (No.********5). But till date i had not received the gift coupon of amount 2500/-
i called in customer care so many times. But i did not get the satisfactory answer.
But in last 25th March, some CC executive transfer my call to his sinior manager (Mr. Anupam),and again explain every thing.
he promised me that they will send the coupon through email in Next week.
now the one month has passed, there is no call or email form HS18
Thanks,
alok Singh
Dear Sir,
We sincerely apologise for  the inconvenience caused.
Please note refund of the order value would be send to you through cheque in 7 working days .
Warm regards,
Customer Care
HomeShop18
I support this complaint.
Yes,Very poor in after sales services.Save Ur self in HS 18 shopping.
An email communication has been sent to HomeShope 18 on January 10, 2010, 3:26 pm
I support this complaint.I have also not received the shirts of Peter England as per order.(combo offer).I have received two white shirts instead of one white and one Blue.My order no.was ********8.
Now, I have lodged a complaint no. 4621286 with HS18 on dated 12.5.2010. suitable reply is awaited, till date.Plz,take n.a,immediately.