HomeShope 18 - HomeShop18 Response to Blog posted by Dheeraj Sharma on 5th June, 2009
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Complaint by: HomeShop18 on June 12, 2009, 4:16 pm in Mobile and Cell Phones
One of our customer Mr. Sharma had raised a concern for non receipt of the replaced mobile against his Order for Bleu GSM Mobile Phone Model No: 651z in his blog posted on 5th June, 2009.
Our business partner M/s Pratham Telecom India Pvt. Ltd. has shipped him the replaced handset through First Flight Courier vide Airwaybill Number # ZD5587370 on 11th June, 2009.
We sincerely apologise for the inordinate delay in shipping the replacement. This incidence as a stray aberration to the quality standard we strive to achieve for our valued customers
With Regards,
Sourabh Shrivastava
Customer Services - HomeShop18
Complainant's Goal: resolution od complaint
Complainant's Target: HomeShope 18
Recent Comments
NO INVOICE WAS RECEIVED IN THE PACKET FOR THE Order Number: ********7,CAN I ASK WAHY?SHIP THE INVOICE IMMEDIATELY OR SEND THE FULL REFUND. I HAD END NO.OF TIMES TO POST FEEDDBACK ON THE MATTER,BUT THE "FEEDBACK"IS NOT WORKING.
Abhishek Kumar
M:+91-********55