Sir/madam
I have ordered a SpyCam Pen with Audio Video Recorder(SPYPEN) and HOMESHOP18 has deliverd that product on 25th day of May. After going through the MANUAL/INSTRUCTION I have used that SPYPEN but I found that the existing product was completly defected and useless for me.
I have complained many times but they have given us every time a phone number to tell to talk by other person either it is in HAIDRABAD (04024745672 time: 3 pm) or in any other place. The call center persons of HOMESHOP18 has no manner to talk their customers.
Sir I am requesting you that this company is fraud and please take a proper action against them.
Dr. Anshuman Srivastav
Sub order no. of product (Applicant)
(********)
date: 4/6/2009
place: noida
Sir/madam
I have ordered a product :crystal 6 pcs nonstick cookware set - Blue by order number 35367789,after some days HOMESHOP18 has delivered that product but I found that the existing product was completly defected and useless for me.I have complained they said to me to returned the item.I sand back the item on 19/08/11 after some more day HOMESHOP18 has delivered that product ones again,but in this product one item is missing.
I have complained once again and they sand the item,but again time is wrong I have complained once again they said to me to returned the item.I sand back the item on 02/09/11.
But up to 23/09/11 I have not received any item from HS18,on 23/09/11 I have complained once again by complain number ********.on 01/10/11 I have received again wrong item from HS18, I have complained once again and they said to me to sand item back to them.
Sir I am requesting you that this company is fraud and please take a proper action against them.
sir have a dvd now dvd creat some problem. I have complained many times but they have given us every time a phone number to tell to talk by other person and give me complain number-******** .The call center persons of HOMESHOP 18 has no manner to talk their customers.
Sir I am requesting you that this company is fraud and please take a proper action against them.
dear sir/madam
i have purchase fujezone mobile through homeshop18 in month of oct 2011. last month only i have send my mobile to fujezone custmer care for repair due to touchscreen was not responding. they repair and send me back but thing is that they didt fix the toucscreen panel properly. due to that all dust is going inside the handset. please tel me wat to do now again should i send for repair againg it will take 7to10 to get repair. please help me out regarding this.
shrinivas
I support this complain because i have just purchase a digital camera thru home shop18 it was defected piece it is useless for me
Fujezone Digital Camera
8.0 Megapixel Rs 2999
homeshop18 Bank DD Number No.................Replay
My Wife, Smt Saraju Das, has ordered IFB 20 Ltr Microwave with Starter Kit, Cook Book and Rs. 500/- Gift Voucher as scheme by HS18 on 16 Jun 2010 vide your registration Number ********8. The IFB Microwave was delivered on 02 Jul 2010 with Starter Kit. On query to Homeshop 18 why you do not sent Cook Book & Gift Voucher, they replied that the same will be delivered by us after one week. On check the Starter kit one ROTI CRISPER has been damage condition. The mater has been told to Homeshop18 & IFB Authorities vide our complaints number 5315716. On repeated enquiry to Homeshop 18 vide our above complaints number all the customer care Staff told that after two or three days your items will be delivered by us. On 17 Jul 2010 one SMS has come from Homeshop 18 on my Mobile Number ********20 that your items will be delivered next three working days. Till date we do not received the same.
On 02 Aug 2010 I again contact to Ms Tabsum & Mr Santosh Singh to your Complaints section against my Complaints number 5315716, they checked and told me that your items will be delivered shortly. Today i.e. 06 Aug 2010, I again contact to Homeshop 18 Complaint Section that my Complaint No. 5315716 is not traceable. Ms Faraha give me a new complaint No. 5314658 and told that you checked on 09 Aug 2010.
HS18 is not bothered about the delivery of the defective product & other items if the payment is made in advance.
JC DAS
B-351-B
Block-B, Sector-19, NOIDA
Distt-G.B. Nagar
U.P. 201 301
M - ********20
I support this complaint.
I support this complaint. sir i have order whirlpool microwave i received microwave but not received his gift starting kit 8th month i have not received any kit so sir please help me this matter.
Dear Mr. Srivastav,
I sincerely apologize for the inconvenience you have had while shopping at HomeShop18.
On behalf of Homeshop18, I would like to re-assure you of all our help to resolve your complaints as we are committed to provide our customers with a completely satisfying shopping experience.
The details of your complaint resolution are as follows;
Further to your telephonic conversation with our office and our business partner M/s AMS Exporters, we have arranged to get the product collected from your place and shall replace the same at the earliest. We request you to treat this incidence as an aberration to the quality standard we strive to achieve for our valued customers.
If there is any other query or question, please feel free to write to me directly at my email id - Sourabh.s@homeshop18.com.
With Regards,
Sourabh Shrivastava
Customer Services - HomeShop18
I support this complaint.
An email communication has been sent to HomeShope 18 on June 5, 2009, 4:54 pm
An email communication has been sent to HomeShope 18 on June 5, 2009, 12:53 pm
I have ordered a Viva qm mobile and HOMESHOP18 has deliverd that product on 10th day of Jan.2012 After going through the MANUAL/INSTRUCTION I have used that mobile and I found that the existing product was completly defected means sound and mike is defected and useless. my product order no. is ********5
so i have request to you please change this set and give another mobile to me.
thanks
yours truly
Ravi Kumar Kacher
sher chowk
beside fulabai market, katni
mob.no. ********24