Idea Cellular - Wrong recharge of Idea and they refused to refund the Money back
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Complaint by: Jayadev PN on September 19, 2012, 1:11 pm in Mobile Service Providers

Hi,
Today (19th Sept 2012) am done a Wrong recharge of 75rs on my idea number ********42 from balkum Thane, Maharashtra. After that i got a message from Idea that your recharge is successful but I didn't get any talk time. I contact that customer care then they told me that talk to the retailer and he will help you. as per that i met my retailer and he told me that from his side recharge has done successfully so contact the customer care. I again speak the customer care number and they told me that you are done a wrong recharge and the money you will loss.

If i loss my money then where it was gone? No any customer care have giving me a proper answer for what happened to my Money.

If it's a wrong recharge how it got successful

In their recharge done message showing that PLAN F699. Idea. What was this plan?

If their is no any plan and no any talk time is available for RS75, then why they are not refund my money or why they don't give talk time for my money.

Please keep the value of customer and their money & time.

Complainant's Goal: I want to know where my money gone and is it refundable or not?
Complainant's Target: Idea Cellular
Complaint Location: IndiaMaharashtraThane
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Recent Comments
25.
Mon, 21 May 2018  Manraj meena

Wrong number recharge so please I want to get refund RJ0520205311000404

24.
Mon, 09 Apr 2018  Sachin Kumar

i have recharged for rs398 and my mobile no became wrong to ********02 and my correct no is ********05
what can i do to trasfer my recharge to my current no

23.
Fri, 30 Mar 2018  Jagmeet singh

I made a recharge of 199rs through ussd code in idea there validity is 28 days after recharge they give validity of 5 days so i requested u to cancel my recharge and refund my balance. no=********31

22.
Sat, 24 Mar 2018  RINKU GURJAR

Sir i made a wrong recharge by paytm amount Rs 75, 23-03-2018, at 11:43 pm
Sir i request to you please cencel this recharge and refund my mony to paytm wallet
Order no. / reference no. 4********2

21.
Thu, 28 Dec 2017  Albin Joseph

Hi
I made a recharge of rs 197 instead of RS 198. I want to cancel it and make a recharge of RS 198. Is it is possible..

20.
Wed, 04 Oct 2017  hrithik jain

Sir
By mistake my brother had done the mobile recharge on ********59 of 1500 rs at 5:55pm and again he has done the 1500rs at 5:56pm through paytm and id 3********5 & 3********4 is so total he has Done the the 3000rs recharge we are very poor so plz plz plz get refund of our recharge thanking you
Yours faithfully
Hrithik jain

19.
Wed, 27 Sep 2017  Kamlesh Choudhary

it is true i aslo make recharged by fault to a sms plan of 96 but i need talktime i told this on customer service help line and i need to convert my recharge but they told you have recharged bye your fault keep the recharge plan we cant help you it is worng.

18.
Wed, 06 Sep 2017  kailas auti

Resp.sir..my wrong recharged on ********02 real mo.no is ********01 I recharged by mo banking.amount rs 55/- tid..UH20359332..date on 6 sep..pls refund.

17.
Wed, 06 Sep 2017  Kailas auti

Wrong recharged rs 55/- pls refund on mo no.********01

16.
Fri, 21 Jul 2017  sanjeev kumar

Sir mera recharge mistake se ho gaya hai please refundable your balance and my mobile is recharge 10 rupees wrong number 75348 26974 and right number 7534 026 974 10 rupees recharge your my mobile number so please sir thank you

15.
Fri, 21 Jul 2017  sanjeev kumar

Sir mera recharge mistake se ho gaya hai please refundable your balance and my mobile is recharge 10 rupees wrong number 75348 26974 and right number 7534 026 974 10 rupees recharge your my mobile number so please sir thank you

14.
Tue, 18 Jul 2017  rukaiyahansrod

I want my refund.. i recharg my net pack 146 but not activated so requested plz give my refund.
Reference no:10********13
Mobile number:********28

13.
Thu, 09 Feb 2017  Prajakta bhonsale

Hi have done wrong recharge of sms pack which is not usefull for me at all, there was no confirmation asked before recharge, i want my refund of 67 back. I called coustomer care they are telling me to use it but i dont use sms since i have android phone

12.
Wed, 01 Feb 2017  shafi

********90 rs 50 ka tarision id HSI50********

11.
Fri, 30 Dec 2016  abu shahama khan

my recharge amount please refund my idea mobile number ********71
transaction number 30121********4 ye

10.
Sun, 13 Nov 2016  Ramachandra Raju

I Requesting plz refund money from idea network ********25 Transfor id : kk10111313150005 plz refund my main balance my number ********30

9.
Sun, 10 Apr 2016  Mahndra en

I aam wrong no. ********38 was recharge done in mobile banking.ir I reqest to my ony reund Oper ref :MP22040********6