Idea Cellular - Wrong recharge of Idea and they refused to refund the Money back
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Complaint by: Jayadev PN on September 19, 2012, 1:11 pm in Mobile Service Providers

Hi,
Today (19th Sept 2012) am done a Wrong recharge of 75rs on my idea number ********42 from balkum Thane, Maharashtra. After that i got a message from Idea that your recharge is successful but I didn't get any talk time. I contact that customer care then they told me that talk to the retailer and he will help you. as per that i met my retailer and he told me that from his side recharge has done successfully so contact the customer care. I again speak the customer care number and they told me that you are done a wrong recharge and the money you will loss.

If i loss my money then where it was gone? No any customer care have giving me a proper answer for what happened to my Money.

If it's a wrong recharge how it got successful

In their recharge done message showing that PLAN F699. Idea. What was this plan?

If their is no any plan and no any talk time is available for RS75, then why they are not refund my money or why they don't give talk time for my money.

Please keep the value of customer and their money & time.

Complainant's Goal: I want to know where my money gone and is it refundable or not?
Complainant's Target: Idea Cellular
Complaint Location: India › Maharashtra › Thane
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Recent Comments
8.
Tue, 05 Apr 2016  nayem

I AM WRONG RECHARGE THIS NUMBER IN IDEA ********16.PLEASE MONEY BACK ORDER NO 1********6

7.
Mon, 21 Mar 2016  Satya

I AM WRONG RECHARGE THIS NUMBER IN IDEA ********85.PLEASE MONEY BACK ORDER NO ********

6.
Tue, 14 Oct 2014  sathishwari

Hi,

Iam sathishwari,

By miss take i online recharged Rs.31. But i don't want Rs.31talk time.
I need Rs.38. What can i do. Please let me know.

5.
Sun, 15 Dec 2013  Pradnya

I have made recharge of amount 150 rs by mistake on number ********95.(I have lost this simcard)
Is it possible to transfer the recharge on my current number ********30.
Please help me...

4.
Sat, 06 Apr 2013  israel raj

i have made recharge of amount 60 rs on online for my number ********13 and the recharge was successful. but accidently the operater i choose was wrong.. so how get my money back

3.
Wed, 02 Jan 2013  Muqtadir

I also done the same thing, please suggest me on this.

My Cell no. is ********70

2.
Wed, 02 Jan 2013  Muqtadir

I also done the same thing, please suggest me on this

1.
Thu, 27 Sep 2012 - Business Reply from - IdeaCellular (Idea Cellular)

Dear Customer,

We wish to inform you that your complaint for Recharge related issue has been initiated with us; under reference number 1-2********75 and you shall hear on the same at the earliest.

Regards,
Ideacellular