IOC Petrol Pump - Rude behavior by the manager and now by staff
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Complaint by: shekarnee1 on December 16, 2020, 2:38 pm in Others

My name is Chandrashekar S from Begumpet, Hyderabad. This is in continuation of the complaint(s) that I have raised before.

Hardly 2 weeks when I had raised the previous complaint about the misbehavior/ negative attitude of the Supervisor and not swiping the Citi Bank IOC card in the proper machine, today (29-Jan-2021), when I went to fill in the petrol, the petrol boy/ person who filled in the petrol was very rude in his behavior.

Also, when I paid for the petrol the person who swiped my card told me that I COULD GO AND RAISE A COMPLAINT AGAINST THEM WITH ANYONE AND SAID THAT NO ACTION CAN BE TAKEN AGAINST THEM AND THAT TOO BY RISING HIS HAND AS IF HE WAS MY BOSS. He almost pushed me literally (his attitude was that rude) when he said that I could raise a complaint against them with anyone and as I did not want any problems with such kind of people, I went to the Manager (Mr. Sagar, with whom I had interacted about 8-9 days ago and was given an assurance that such issues will not arise going forward), but hardly 10 days later similar kind of issue happened today.

I am given a feeling that may be this service center/ gas station seems to be encouraging such behavior to be followed by the employees there and INTENTIONALLY ARE TOLD THAT WHENEVER I GO TO FILL IN PETROL, THEY WANTED THOSE EMPLOYEES TO CREATE AN ISSUE BY MISBEHAVING/ TALKING RUDELY (to ensure that I LOSE MY SELF-RESPECT), as I have raised multiple complaints against this gas station earlier.

As a customer I go there to fill in petrol and make the payment and I DON'T WANT TO LOSE MY SELF-RESPECT AND THAT TOO IN FRONT OF SUCH CHEAP PEOPLE as I pay for the petrol and it is not that the petrol is being given free of cost or that they can treat customers in this manner.

I am given a feeling that may be this gas station IS NOT ONLY TO SELL PETROL PRODUCTS BUT ALSO THE MAIN ACTIVITY SEEMS TO BE SOMETHING ELSE, LIKE MISBEHAVING, ILL-TREATING, HARASSING CUSTOMERS and try to feel happy at the end of the day.

If IOC cannot take proper action (even if this gas station can be SHUT DOWN), I will feel that the other gas stations in and around Hyderabad would come to know that IOC organization listens to its customers complaints and proper action would be initiated/ taken against such gas stations.

Complainant's Goal: The 2 staff are terminated and IOC Head, Hyd. should discuss regarding it
Complainant's Target: IOC Petrol Pump
Complaint Location: IndiaAndhra PradeshHyderabad
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Recent Comments
Mon, 19 Jun 2023  UbeA working petrol pump in Lakshadweep Androth is

A working petrol pump in Lakshadweep Androth island is currently going on tarnishing the name of ioc. The temporary workers there illegally smuggle petrol from the petrol pump and sell it at a huge price in the outside Karim market. Because of these workers, the locals were in a situation where there was no petrol, there were problems at the pump and even a police case was filed. Although the concerned authorities were informed many times, no action has been taken yet. With that, it is hoped that these three people will be dismissed and other steps will be taken quickly.

Thu, 20 Oct 2022  Prabhat Singh

Dear Sir/Madam
Im writing this complaint because I have been mistreated 3 times by a employee working in petrol pump near me (Mishra Petrol Pump), I said a word to the encharge of the pump but instead of taking any action he just ignored it, this behaviour is not acceptable with the customers even on 3 time, I want you to see further too this matter.
I'll be thankful to you
Yours sincerely
Prabhat Singh

Sun, 25 Sep 2022  Butchamma jami

Sahara india booked one fd of senior citizens
Pedamadina field officer before 10years back
No one response still now

Thats money stay in bank or not

Some branches are going to customer , manager go to home branch there are no service

No service no service no service
I want to need response
She is want to required some money
She is want to help

Urgent basis and needfull priority require
Action to
Pedamadina village
Butchayyapeta mandal

Tue, 09 Aug 2022  Rahu

Customer care helpline number Customer care helpline number care helpline number care helpline number care helpline number care helpline number care helpline number care helpline number

Sat, 19 Feb 2022  Anoop Rajput

complain Against Petrol pump
i have visit your indian petrol pump baddi Service Station, sai road baddi near about 1100pm
your petrol pump worker misbehave with us but he told me we are not open in night but I am asking ki my moter bike petrol not sufficient ki we are reaching my destination. But they have misbehave with me and he is fully drunk and misbehaving with us

So please take necessary action to this petrol pump & their worker. if not action i am reaching high of department.

Thu, 02 Sep 2021  Mohd Hasan Afaq

There are five families living in 5 flats of building C-35 Johri Farm, Gali No.6, Jamia Nagar, New Delhi. We the all family members of building are under life risk due to unauthorized and improper construction (Lentil) at terrace by unknown person who never come back to see its property which is almost falling and hanging. Building condition is not so good to bear the load of terrace lentil which can be fall down at anytime. There is no derange system there due to this water store at terrace which is very harmful for the whole building. We request to the concern department to register a complaint. And also request to check the condition of building and demolish the unwanted and unauthorized construction of terrace constructions and save our life which is on high risk.
Detail of the all families of the building are given below:
1. Tokeer Ahmad (Ground Floor) Mob: ********37
2. Umar Daraz (First Floor) Mob: ********44
3. Ashaq Hussain (Second Floor)
4. Mohd Hasan Afaq (Third floor) Mob: ********86
5. Amir Khan (Top Floor) Mob: ********02

All Members of Building C-35, Johri Farm,
Gali No.6, Jamia Nagar, New Delhi-110025

Fri, 13 Aug 2021  Vijayanand

I am vijayanand from coimbatore In peelamedu pudur, (Near Regional Transport Office) A Aavin Hi - tech parlour is running,i am the customer around 25 years of aavin products.Yesterday i went the above said outlet to purchase a 250g milkpeda around 8pm evening,that person is attend a customer on that time,i wait for my turn but he dont consider my waiting,he just simply talk with that customer,eventhough i wait for some times once the excisting customer moved i ask for my product he couldnot listen to me,again i ask if the product is available or not,After i ask the vendor is tells,wait if you are in urgency means,generate an appointment and then you come hereafter he says & i purchased the product and moved from there.And except Lot of Aavin products are selling there,Kindly take some neccesary action,.Other wise these people spoils the Brand Name.
Note ; Herewith i am send my product image too
Ph : ********44

Sun, 31 Jan 2021  Rakesh

Yes they cheat very often... be alert.