Godrej India - No any action has been taken from godrej India WHY?
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Complaint by: IBRAHIM on June 3, 2009, 12:51 pm in Consumer Electronics

Dear sir, I have complained to godrej customer care on dtd. 15/05/2009 that my refrigretor is no doing proper cooling, my refrence No.is 152011,and said to me an between 24 hour our technichian will reach on yourcomplaint, but after 72 hour no any person was come on complaints,I had called to customer so many time,AT LAST I CALL TO PRIVATE TECHENCIAN FOR FILLING THE GAS, I HAVE SOLVED MY PROBLEM ON MY SLEF BEHALF.
after 15 days I have gottten a big problem that my refregretor compressor is not working, I complained the customer care and my refrence No. is 162883 on dtd. 30/05/2009, a technician came on my home and check the refregretor and siad You have fill the gas outside so your warranty has finished,I said, when your technician was not come to compaint and what was I do ? and gas problem is diffrent and compressor problem is seprete, the technician said if you want everything is is correctn proper you fill my demand after sevice charge, I asked hwo much? technician said Rs. 250/- is sevice charge and you will give me extra moneyin my pocket Rs.1000/-
I COULD NOT ACCEPT THIS OFFER AND HE GO BACK, AND I CALL TO CUSTOMER CARE SAME TO SAME WORD AND CUSTOMER CARE SAID < A NEW TECHNICIAN WILL VISIT YOUR COMPLAINT IN 24 HOUR BUT NO WAS CAME.
Again I complained to godrej customer care on dtd 01/06/2009 but NO AN ACTION.
Once again I complained to godrej customer care on dtd. 02/06/2009 BUT NO ANY ACTION.
WHY? WHY? WHY?.
I REQUEST YOU TO PLEASE TAKE A ACTION AGAINTS GODREJ INDIA AND PLEASE SOLVE MY REFREGRETOR COMPRESSOR PROBLEM.
Thanking you
Ibrahim Zakir
319,Street No. 3, Near Transformer,
Old Mustafabad DELHI - 110094
PHONE ********48
********69

Complainant's Goal: Please change my compressor
Complainant's Target: Godrej India
Complaint Location: India319 street No
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Thu, 04 Jun 2009  Message from iComplaints.in Helpdesk

An email communication has been sent to Godrej India on June 4, 2009, 10:31 am

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Wed, 03 Jun 2009   Message By Complainant IBRAHIM ZAKIR

I support this complaint.