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Complaint by: Yashraj on July 4, 2010, 9:52 pm in Credit Cards


I had a card with HSBC no -4384-5999-1196-5365 at pune(2006) and the credit limit was 70,000 Rs. I was unable to pay the dues on time, instead of me being reaching them several times they did not respond and told my settlement amount.

I was cheated by the HSBC Credit Card people who called me up on my phone stating that they have police complaint against me and non-bailable warrant.They called me on 22-March-2010 and told that Ms. Rathore SI is calling from Delhi crime branch (cell no-0********97). She said that police will come and arrest you with in one hour. When insisted, said kindly talk to Ms. Saina criminal lawyer(cell no-0********11) to know the settlement amount. when we spoke to her she said that i have to pay(Rs. 10800) to do the settlement immediately or else i will be arrested. When asked about the settlement letter, she said once you do the payment send me the receipt will send the NOC and settlement letter. Beleiving her .I have done the payment and messaged her the receipt number on 23-March-2010. I did not got any settlement letter. When i am trying to reach her on her mobile, she is not responding. after waiting for 3 months I am lodging the complaint.
You should take some necessary action against them as early as possible.I am attaching the proof of payment and also other proofs how they cheated some other people also.


Complainant's Goal: To get the full and final settlement letter from HSBC and stop frauds like this
Complainant's Target: HSBC India
Complaint Location: IndiaMaharashtraPune
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Recent Comments
Fri, 30 Dec 2016  PRINCE JOSEPH

Dear Sir

I had a credit card in 2008 .I don't know the card number and other details. Now I want settlement the payment of the credit card,So please inform me the below points on my email id

Card Number
Full AMount
Settlement amount

Thanks and Regards

Prince Joseph

Thu, 08 Aug 2013  Ravi Deshpande

I not only support this, I have even bitter experience. I had HSBC card in 2000. That time the limit was some 22000. I used some 6000 but did not receive any statement for two three months. After that I got statement which asked me to pay 14000. I refused as it was too much fine within two three months and I asked them to close the card. But they keep on adding fine and interest to that amount. So finally I surrendered and ask for way out. They gave offer of settlement letter and the amount was 10000. That was acceptable for me. I paid it through one guy called Sulaiman from Mumbra. He gave me settlement letter and said that I do not have to worry now and though bank will continue to send me letter for six months as the account get closed in that much time. They continue to send me letter and when I contacted them after six months for stopping of sending the letter and close the account, they told me to just ignore it as it was some technical error. After a year I shifted to Pune. Now suddenly this year I came to know that they are showing 27000 on my name as outstanding and it has tarnished my CIBIL score. Great disappointment. The amount is petty. I can settle it one go...but am not sure that will stop them. It is like continuous blackmailing.

Thu, 12 May 2011  Sherry

Did you receive any update on this ? I received a similar call

Fri, 01 Oct 2010  Michael Mason-Mahon

I support this complaint.
My name is Michael Mason-Mahon and I am a shareholder of HSBC Plc. If you would like to send me details of what has happened to you, I will address this with the CEO of HSBC in India. I may be able to help you. May I also say that I also visit India very often. If you send me your mobile no. I will phone you.

Kind regards
Michael Mason-Mahon


Wed, 11 Aug 2010  Richa tripathi

I support this complaint.

Mon, 26 Jul 2010  Message from Helpdesk

An email communication has been sent to HSBC India on July 26, 2010, 7:54 pm