HSBC India - Closure of bank account # 024-1009500-006 with HSBC
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Complaint by: Rajat Chakraborty on June 6, 2009, 2:16 pm in Banking and Finance

I closed my bank account # 024-1009500-006 with HSBC by visiting their branch at Ultadanga and surrendered my debit card. The officer told me that the remaining amount in my account will be sent to my address by mail.

When I did not get the money after 1 month, I contacted them by mail (info@hsbc.co.in). I was told that my credit cards were linked with the savings account. Hence the account could not be closed. I again contacted the Phone Banking officers and delinked my credit cards from the savings account. After this also nothing happened. Now the Phone Banking officers are telling me to visit the branch and close the account.

Please help.

Complainant's Goal: get the account closed and money in the account to be sent to my address
Complainant's Target: HSBC India
Complaint Location: IndiaWest BengalKolkata
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Mon, 08 Jun 2009  Message from iComplaints.in Helpdesk

An email communication has been sent to HSBC India on June 8, 2009, 10:37 am