b2x service solutions india pvt. ltd. - hardware defect
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Complaint by: Shreedhar on July 4, 2015, 3:14 pm in Mobile Service Providers

there was a crack on the inside of the phone from the start but I could not catch the defect at the time of purchase because of the lighting and moreover I never doubted any customer could be cheated by apple. When I discovered the crack I made a complaint at the store I bought it from but they keep pinning it on me. Tell me how could I put a crack on the inside of the phone and how long do you think a customer should check the phone before paying? I thought I was buying from a trustworthy company. I feel like I am being harassed by your customer care. I was a fool to have bought an apple product.

Please solve this problem before the warranty period expires or their fault will be on my head entirely. each time I go for a new screen guard or phone guard the crack continues to grow. Does apple not pay attention to Indian customers? Because it looks like that for sure.

Complainant's Goal: I want my phone replaced or repair the defect like it was never there
Complaint Location: IndiaUttar PradeshGhaziabad
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