Fly Mobile - Fault in Handset - FLY B430
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Complaint by: kapilneema on September 21, 2010, 8:39 am in Mobile and Cell Phones

Hi,
I purchased a new Fly B430 on 11th September’10 this month, in 9 days of handling the phone I found so many problem with the handset & for the resolution I already visited the service centre once, yet the problem is not resolved. I have all the major Prepaid SIM to use Internet
Handset IMEI NO - 1 – ********1420958 & 2 – ********1420966
Problem with Handset –
1. Handset not supported DOCOMO & Videocon on SIM 2 slot – its automatically restarted in few seconds.
2. As per distributor I have to use the AIRCEL on SIM 1 if I want to use GPRS services – Using for GPRS.
3. When I tried to connect to GPRS – Error Occurred but charges deducted by the operator & when I connect customer care for this issue they told me that there is no such problem with services, it’s your handset fault, after that I visited service centre for same issue they only update the handset software but then after problem is same. It’s not only with browser, its same with NIMBUZZ, OPERA & SANPTU.
4. USB Port not supported – Unable to transfer data from Phone to PC or from PC to Phone & the software provide on website for mentioned handset is not working.
5. I am using Vodafone (Postpaid Cooperate No – ********09) for any problem if I restarted handset its show Emergency Call & for this I have to select the Manual Network to resolve the problem.

Complainant's Goal: To resolve my problem
Complainant's Target: Fly Mobile
Complaint Location: IndiaMadhya PradeshIndore
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Recent Comments
3.
Wed, 20 Oct 2010  shweta

I support this complaint. i m agree with kapilneema

2.
Fri, 24 Sep 2010  xxx

I support this complaint.

1.
Tue, 21 Sep 2010  Message from iComplaints.in Helpdesk

An email communication has been sent to Fly Mobile on September 21, 2010, 8:39 am