Blackberry India Redington - BlackBerry Q5 - Worst experience ever
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Complaint by: Bharatrules on February 19, 2015, 2:52 pm in Mobile and Cell Phones


I was using BlackBerry from last 5 years, recently 3 months ago I purchased BlackBerry Q 5. The device is in service centre for the last 50 days. In between this I have visited your service centre for around 9 times (for raising issues and collecting the phone).

I got 4 jobsheets 1 after another, They replaced my phone once but the problem still persist. The device is still in service centre and they said it will take another 15 days from today. Hope you can uderstand the frustation level.

1) ZRV/BB/14/21376
2) ZRV/BB/14/21613
3) ZRV/BB/14/21654
and the last one which is still in process
4) ZRV/BB/14/21882

This is the worst service which I have seen in my entire life. There is no support of BlackBerry in India. Will never recomend to any one.

Bharat Tomar

Complainant's Goal: To get a refund from the company so that I can come out from this vicious circle
Complainant's Target: Blackberry India (Redington)
Complaint Location: IndiaMaharashtraMumbai Suburban

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