Dear Sir/Madam,
I have purchased a bike of YAMAHA, model RayZ red, from M/S Muskaan Motors, beside icici bank wyra road,
khammam,507002 Andhra Pradesh.
After a vary next day I just filled petrol tank full up-to its limit then later I saw Fuel Indicator is not working.
Took bike to showroom the man told me rudely it will take 3 hours so come at 5pm. I said no. I will leave my bike here make sure that it must be repaired. He said Okay.
When I went to collect my bike I found he did nothing took some petrol from my bike moreover demanded me to come tomorrow.
And that was a new Bike YAHAMA rayZ red.
Someone made a call and asking money 350/- as he stopped the man for verification.
VERY BAD BAD BAD SERVICE @ KAHMMAM 507002.
VERY BAB MUSKAM MOTORS
reply @ jackwilsons@live.com
Please sort out my problem. Because as per their statement, they told me that you can go anywhere, and you can complaint in any manner.
So, I am doing thing complaint in writing to you.
Kindly do the needful and Oblige.
can I expect a call from MUSKAAN motors. ?????
Thanks & Regards
********43
Dear Sir,
Your complaint has been closed on 25th Dec 2013.We thank you for providing your valuable feedback. We value your inputs and necessary actions have been taken to meet your concerns.
We understand and sincerely apologize for any inconvenience we have caused to you.
If you have any further queries, please feel free to contact us at 1800-420-1600.
Dear Sir,
Thank you for writing us. Your Customer complaint number is IC-09261-C4Q2
We will respond to you within 48 working hours. Please ensure your Name, Contact Number and the Feedback Number is mentioned in all your communications with us in order to ensure faster resolution.
You can also contact us at the Customer Toll Free Number: 1800-420-1600, Monday to Friday between 8:00 A.M. to 04:30 P.M.
You are requested to add the following email address to your Address Book: yes@yamaha-motor-india.com
Iam ashok i purchase yamaha saluto bike. But ur service excicutive not responding my quirys.