IAM AIRTEL CUSTOMER SINCE ABOUT 7 YEARS. FROM PAST FROM 3 MONTHS SUBSCRIPTION AMOUNTS HAVE BEEN DEDUCTED FROM MY MAIN BALANCE FOR WHICH I HAVE NOT SUBSCRIBED.

I HAD SUBSCRIBED FOR Rs.1 PER DAY INTERNET PACK SINCE ABOUT A YEAR. ON 18.09.2012 I RECEIVED MESSAGE THAT THIS PLAN IS CANCELLED AND NEW PLAN OF Rs.3 PER DAY IS INTRODUCED. I HAD SUBSCRIBED FOR IT. Rs.3 WAS DEDUCTED ON 18.09.2012, 21.09.2012, 24.09.2012, 27.09.2012. FROM 28.09.2012 EVERY DAY Rs3 WERE DEDUCTED WITHOUT INFORMING ME.

I AM A GUJARATI, I DONT KNOW KANNADA PROPERLY. ALL OF A SUDDEN, KANNADA SONGS WERE ACTIVED AT Rs.1 PER DAY. IF I DONT KNOW KANNADA, WHY SHOULD I SUBSCRIB TO KANNADA SONGS ?

ON 19.10.2012 SUVERNA TV ALERTS WERE ACTIVATED AT Rs.5 PER DAY. I IMMEDIATELY MESSAGED FOR UNSUBSCRIPTION AS PER THER INSTRUCTIONS, EVEN THEY Rs.5 PER DAY IS DEDUCTED. I HAD RECEIVED MESSAGED ONE FROM ATMOVI AND ONE FROM AIRNF.

NOW A DAYS IF I DIAL CC NO. 121 OR 198, NO EXECUTIVE TALKS WITH ME. WHEN I SELECT NO.9 TO SPEAK WITH ONE-TO-ONE EXECUTIVE, PHONE WILL GET DISCUNNECTED.

CO IS SNACTHING AWAY MY HARD EARNED MONEY, I BELONG TO MIDDLE CLASS FAMILY, I DO HAVE ANY "HARAM KI KAMAI" TO DONATE THE AIRTEL.

IS THIS CO COLLECTING PENALTY AMOUNT CHARGED BY THE GOVENEMENT FROM US.

THANKING YOU.

YOURS SINCERELY

JANAK VADIA
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