I WISH TO BRING IT TO YOUR NOTICE THAT THE SIDE UPPER BERTH PROVIDED IN SLEEPER CLASS IS INCONVENIENT TO THE PERSON WHO IS ALLOTTED THE SAME AS HE HAS TO SUFFER A LOT FOR BOARDING THE BERTH, THE SPACE PROVIDED IS QUITE SMALLER THAT HE HAS TO CLIMB THE BERTH WITH GREAT DIFFICULTY AND HE CANNOT EVEN SIT ON THE BERTH. HE HAS TO BEND HIMSELF FROM HEAD TO LEGS TO ENTER THE BERTH. THE RAILWAYS WHEN HAVE REMOVED THE MIDDLE SIDE BERTH HAVE NOT BOTHERED TO CORRECT/MAINTAIN THE STANDARDS AS EXISTED EARLIER WHEN THERE WERE SIDE BERTHS. I REQUEST YOU TO INCREASE THE HEIGHT BY LOWERING THE SIDE UPPER BERTH, SO THAT IT WILL BE COMFORTABLE FOR PASSENGERS TO OCCUPY THE SIDE UPPER BERTH. HOPE YOU WILL TAKE INTO COGNIZANCE THE DIFFICULTIES FACED BY THOSE WHO ARE ALLOTTED THE SIDE UPPER BERTHS.
An email communication has been sent to Indian Railways on January 20, 2010, 6:12 pm