ICICI Lombard - Partly Paid Claim with which I M not convinced
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Complaint by: Shaku on August 16, 2013, 12:22 pm in Insurance All

Ref. no.: M027288.79

Nirmala ISRANI, C-35, New Devrup, Relief Road, Daulat Nagar, Santacruz(w), MUMBAI-400054.
Name of Insured Person: NIRMALA ISRANI
Policy No: 4030/W-8802403/00/000 Platinum Plan
Claim Reference: M027288.79
Type of Claim: MEDICAL TREATMENT

I have submitted the following documents personaly on 12-10-12
Original claim form filled and signed mentioning total claimed amount.
Original bill and credit card statement towards amount of AED 4646.50.
Original bill cum receipt towards amount of AED 130.50. for Medicines
Copy of passport with visa exit and entry stamp showing the stamp of your travel date from India and return to India/boarding pass/copy of complete travel itinerary ticket.
As per the above details Total of AED 4777 which is equivalent to approx Rs 74,000/- but the cheque of Rs 55,788 was issued after several calls, emails and followup.
While taking the policy I was told it is cashless travel insurance and when I had a problem there I was breathless and taken to the American Hospital I was refused for the same. somehow the arragement of funds was done by my daughter who was travelling with me thru relatives credit card and I was admitted in the hospital. My daughter had informed the ICICI Lomabard about my condition and expenses and also sent a mail. And all the documents were submitted as per the requirement. Please help me getting my balance money as I m living on interest income and cannot afford to loose the balance amount. I would really be reatful to you. Your early response will be highly appreciated.
Incase you need any further details, pleasedonot hesitate. Thanks

Complainant's Goal: I want the company to pay for my entire claim as per my policy
Complainant's Target: ICICI Lombard
Complaint Location: India
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