Aquariums India - Online store Not shipping product and responding to email
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Complaint by: on August 11, 2012, 4:06 pm in Online Shopping

I purchased a aquarium filter and aquarium accessories from Aquariums India on 7th August 2012. I transferred Rs. 6212/- from my bank account to sellers ICICI bank account given on their website. I sent email to the email address provided by the seller with payment details. I did not get any confirmation from them. After that I have sent several reminders to the owner and seller but there is no response. I searched about seller on the internet and found several buyers have complained about Aquariums India. Below is one of the email I sent the seller.

My name is Ved Prakash Dubey. I have made the payment through my ICICI bank for the following two items. Transaction reference number is 0343161598.

I have filled the form with address details. If you have any questions, please call me at 09890126600. Please ship my order at the earliest possible. Thank you.

Eheim classic series
(2213 (440 L/H)) rs.5,600.00 1
heavy duty syphon pump rs.495.00 1

sub total: rs. 6,095.00
less discount 3 % rs. 182.85
net sub total: rs. 5,912.15
shipping charges: rs.300.00
grand total: rs. 6,212.15

Complainant's Goal: Ship my product or refund money
Complainant's Target: Aquariums India
Complaint Location: IndiaWest BengalHowrah

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Sat, 11 Aug 2012  Message from Helpdesk

An email communication has been sent to Aquariums India on August 11, 2012, 4:06 pm