Aquariums India - Online store www.aquariumsindia.com Not shipping product and responding to email
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Complaint by: on August 11, 2012, 4:06 pm in Online Shopping

Hi,
I purchased a aquarium filter and aquarium accessories from Aquariums India on 7th August 2012. I transferred Rs. 6212/- from my bank account to sellers ICICI bank account given on their website. I sent email to the email address provided by the seller with payment details. I did not get any confirmation from them. After that I have sent several reminders to the owner and seller but there is no response. I searched about seller on the internet and found several buyers have complained about Aquariums India. Below is one of the email I sent the seller.

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My name is Ved Prakash Dubey. I have made the payment through my ICICI bank for the following two items. Transaction reference number is 0343161598.

I have filled the form with address details. If you have any questions, please call me at 0********00. Please ship my order at the earliest possible. Thank you.

Eheim classic series
(2213 (440 L/H)) rs.5,600.00 1
rs.5,600.00
heavy duty syphon pump rs.495.00 1
rs.495.00

sub total: rs. 6,095.00
less discount 3 % rs. 182.85
net sub total: rs. 5,912.15
shipping charges: rs.300.00
grand total: rs. 6,212.15

Complainant's Goal: Ship my product or refund money
Complainant's Target: Aquariums India
Complaint Location: IndiaWest BengalHowrah
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Sat, 11 Aug 2012  Message from iComplaints.in Helpdesk

An email communication has been sent to Aquariums India on August 11, 2012, 4:06 pm