Maruti Udyog Ltd - not satisfied with the service
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Complaint by: ved on September 8, 2013, 12:37 am in Cars Parts and Vehicles

I owned a Maruti Wagaon R & i am not satisfied with service (1st Paid) provided by Maruti dealer (Raj Sneh) at Garh Road, Meerut.

At the time of service, they make u feel if u go for this, it will be good for your vehicle. My vehicle has run only 7300 kms till date from the date of purchase (April 2011). When i went for my 1st Paid service, they suggested that we will change the front tyres from back tyres (vice versa). After servce, some sound from tyres have started & again visited their service centre, their mechanic said its a rotating problem & it will go while running but till date, problem is as it is & i didn't understand their logic.

I m really fed up from their reply & not enjoying my car while driving as it was making too much sound.

Request you to please take up with them & get it resolved on priority.

Regards,

Ved Prakash Sehgal
0********26

Maruti Wagon R

UP15 U 2970 (vehicle no.)

Complainant's Goal: Problem to be fixed, if they can't give me in writing from their Head office
Complainant's Target: Maruti Udyog Ltd
Complaint Location: India › Uttar Pradesh
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Recent Comments
1.
Thu, 12 Sep 2013 - Business Reply from - Maruti Suzuki (Maruti Udyog Ltd)

Hi Ved, we regret the inconvenience caused to you. Please share the complaint number and we will assit you at the earliest. In case you don't have one then please contact customer care at 1********00 or write to us at contact@maruti.co.in

Regards,
Maruti Suzuki