TVS Motors - NO RESPONSE FROM CUSTOMER SERVICE OR THE TOLL FREE
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Complaint by: on December 21, 2014, 9:31 pm in Cars Parts and Vehicles

I CALLED UP YOUR TOLL FREE ON DEC 12 AND HE VERY HAPPILY ASKED ME TO SEND THE EMAIL AGAIN .....

TEN DAYS AND NO ACTION - NO SMS - NO MAIL ....

IS THIS HOW YOU TREAT YOUR LONG LOYAL CUSTOMERS?


MY REQUIREMENT IS AS FOLLOWS :

I had purchased a TVS SCOOTY ES FROM BHARATH MOTORS II BLOCK BANGALORE ON MARCH 2001.

COPY OF MY RC BOOK ENCLOSED

I NEED A STATEMENT FROM YOUR END STATING THE ON ROAD COST OF TVS SCOOTY ES IN KARNATAKA IN 2001 WILL BE SUFFICIENT FOR ME TO REGISTER IT WITH RTO COIMBATORE TAMILNADU

PLEASE DO NOT CLOSE THIS COMPLAINT, BY TELLING ME THAT WE WILL LOOK INTO THE MATTER

REGARDS


i CONTACTED TVS SERVICE EMAIL AND GOT THE FOLLOWING :

When contacted oN web I received the following reply but no action

Thank you for contacting TVS Motor Company LTD. Your mail has been received at our end. We will get back to you as soon as possible based on the priority.
You may also contact our toll free number for vehicle related query / complaint.

Toll Free Number: 18004252077

Thanks & Regards,

Service Support Team,
TVS Motor Company LTD.,
Hosur,
Tamil Nadu. - This mail was dated Nov17 2014

I CALLED UP YOUR TOLL FREE ON DEC 12 AND HE VERY HAPPILY ASKED ME TO SEND THE EMAIL AGAIN .....

TEN DAYS AND NO ACTION - NO SMS - NO MAIL ....

IS THIS HOW YOU TREAT YOUR LONG LOYAL CUSTOMERS?

Complainant's Goal: A LETTER STATING THE ON ROAD PRICE OF SCOOTY IN 2002 IN KARNATAKA
Complainant's Target: TVS Motors
Complaint Location: IndiaKarnataka

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