Naaptol Online Shopping Pvt Ltd
Unit 418, Building 2, Sector 1, Millennium Business Park, Mahape, Navi Mumbai - 400710
Tel: +91 22 2778 2326 Fax: +91 22 2778 2325 Call- 0922 333 5000 / 0922 333 6000 / ********48
Complain No : / 2011

Customer : Bharatbhai Harjivanbhai Gedia
154, Sardarnagar, "Gayatri Krupa"
Ambuja-Bileshwar road
KODINAR-362725 Dist : Junagadh

V/s

Agency : SRP Enterprise (P) Ltd.
12-A, GAZDAR HOUSE,1ST FLOOR,629-A,
J.SHANKER SETH ROAD, Mumbai-4000 02. (INDIA)
Ph:- +91-22-22011357 / +91-22-22011358
email: info@srpexim.com / srpenterprises@sify.com

Subject : Receipt of defectives & inferior goods.

Reference : 1. Order No : 1294841
16GB Spy Digital pen with MP3 Player

2. Order goods receipt through Post parcel (VPP)
Rs. 1799 + 150 Handling charge= 1949/- Paid

We regret to inform you that the ordered goods were found totally defective when opened parcel of goods supply by the said agency.

Sr. No Name of Article Extent of difficulty
01. 16GB Spy digital pen Spy camera not operated.
02. MP3 player Not played
03. Compact Disc Totally blank
04. User's manual Not received
05. Bill – Warranty card Not received

We, registered complain to Mobile No: 0********48, we shall return the goods to agency at your cost. It seems that your agency has overlooked our instructions regarding the quality of ordered goods.

Send though courier defective / inferior goods parcel as per instruction.

We hope to receive early good quality goods.

Date : 11/02/2011
(B.H.Gedia)