Matrix Cellular International Services Pvt. Ltd - My very first trip made memorable with Matrix Sims
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Complaint by: Mitaali Sharma on May 18, 2016, 1:43 pm in Telecommunications

I was traveling with my friends to Belgium for about 7 days and were really excited for the same. And obviously since this was a trip with my friends, my parents wanted me to be extra careful and always available on the phone.. I was of the opinion that i’ll buy a sim card once I get there but father thought otherwise and he got me a matrix sim card instead. It was a European sim card with pre-activated packs and all. I was really excited that I had enough data to use for those 7 days. I was absouletely tension free cos my phone was working all the time, wherever I went! I was so excited sharing my pics with mom dad and a few other friends! It was just awesome.. my sole purpose of using a matrix sim card was so that I could share and upload pics, which was made so easy. Super service, full marks !! Yayie!! Thanks…

Complainant's Goal: Awareness about the good service
Complaint Location: India
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Wed, 18 May 2016 - Business Reply from - Matrix Cellular (Matrix Cellular International Services Pvt. Ltd)

Hi Mitaali,

Thank you for your feedback and using our services. We are delighted to know that you had a great experience. Kindly share your details at marketing@matrix.in so that we can send you a small token of appreciation.

Regards,
Team Matrix