Complaint by
Sachin Gupta on January 24, 2011, 2:23 pm in Telecommunications
Hi, My name is Sachin having IDEA PREAPAID no.9891188197 from last 5 years. Due to poor service and customer care i want tp port my number from idea to vodafone. I have messaged PORT 9891188197 to 1900 and recieved a message from 1901 that my UPC is ID147RZT. After that on 20.01.2011 I have submitted the required form, verification ID and photograph at VODAFONE store. On 21.01.11 VODAFONE has sent me message " Your porting request ID147RZt dated 21 jan ... read more
I support this complaint. Vodafone has rejected by portinng requests thrice with codes VA111529 and VA145628 and not providing me correct reason for rejection. TRAI should take serious action on these service providers else MNP will just remain as a definition with no use
Hello Sachin,
Thanks for writing to us. We request you to contact Idea customer care as MNP is donor operator dependent.For any further assistance please write to us at vodafonecare.del@vodafone.com Happy to help!
Kind Regards,
Vodafone Customer Care, New Delhi.
I support this complaint.
I FACED SAME PROBLEM WHILE PORT OUT FROM VODAFONE.....
An email communication has been sent to Idea Cellular on January 24, 2011, 2:23 pm
I support this complaint. Same is happening with me to change from Vodafone to Loop. Current srvice provider simply don't want to release their numbers.