Matrix Cellular International Services Pvt. Ltd - Matrix Customer support
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Complaint by: reema.222 on January 19, 2015, 12:06 pm in Telecommunications

My husband and I were traveling to Belgium for a vacation and his father advised us to carry a matrix international sim card so that we could stay connected with the family at ease. We later wanted to get the data services also activated. So when my husband called their support centre and asked them to do so, they immediately gave us plan options and said the same would be activated in the next few hours. Well we didn’t think they would activate the services honestly, but thankful that they did. We could easily share pics with everyone after that

Complainant's Goal: Very supportive matrix customer care
Complaint Location: IndiaUttar Pradesh
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Fri, 23 Jan 2015 - Business Reply from - Matrix Cellular (Matrix Cellular International Services Pvt. Ltd)

Dear Valued Customer,
Thank you for appreciating our products and services. We work very hard to provide the best services to our customers and your kind words are very encouraging for us. We look forward to having an opportunity to serve you again in future. Regards,
Team Matrix