Apple India - I am not satisfied with customer service,coimbatore.
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Complaint by: john on October 24, 2014, 4:12 pm in Mobile and Cell Phones

Dear Sir/Mam,
i am using iphone 4. I always have a heating issue. So that i went to Coimbatore's iplanet before warrenty gets over i.e Before 4 months. They didn't respond properly, They said like its common sir. I asked for mobile replacement but they said that they were stop replacements. Now my Warrenty got over but the issue was not recovered. so that i went 2 months before, on that time they said that sorry sir warrenty gets over so we cannot replace the mobile, For replacement you have to pay 12,000Rs. I am totally disappointed with this. I felt a lot for this inconvenience.

I think, you can solve this problem. Try to replace my mobile without paying 12,000. Because before my warreny gets over, I visited iplanet more than three times and asked for replacement,they didn't respond me properly. Now my warrenty gets over and they ask money for replacements. So kindly solve this issue.

Waiting for your valuable reply.


Thank you.


With regards,
John.

Complainant's Goal: Need a new iphone 4 without paying 12,000 or reduce the amount.
Complainant's Target: Apple India
Complaint Location: IndiaTamil NaduCoimbatore
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