Matrix Cellular International Services Pvt. Ltd - good customer service
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Complaint by: ruhi sharma on April 18, 2016, 7:31 pm in Telecommunications

I was travelling for work related stuff to China and got an international sim card from matrix. I wasn’t too sure if I really wanted to use it but nevertheless carried it with me, since it was more or less compulsory. I actually landed up using that sim card throughout my stay there and was pretty surprised with their connectivity and their customer services who were available at odd hours as well. It was a good surprise! Thumbs Up!

Complainant's Goal: happy with the service provider
Complaint Location: IndiaDelhi
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Tue, 19 Apr 2016 - Business Reply from - Matrix Cellular (Matrix Cellular International Services Pvt. Ltd)

Hi Ruhi,

Thank you for your feedback and using our services. We are delighted to know that you had a great experience. Kindly share your details at marketing@matrix.in so that we can send you a small token of appreciation.

Regards,
Team Matrix