HDFC Bank Limited - Fraud by HDFC BANK
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Complaint by: praduman on August 5, 2010, 11:21 am in Banking and Finance

Hi
My name is Praduman Singh Behl. I had booked a Bike with Delhi scooters on the the 9th of June 2010. I payed a down payment of 30,000/= and submitted all my documents for two wheeler loan with the agency through HDFC. The person who was handeling the hdfc account at the dealer was Mr. Deepak (Mobile number:- ********14). He charged me 400/= extra for ecs facility. On 11th of june 2010 i recieved a message from HDFC at 4.10.13pm stating that my two wheeler loan has been approved. On recieving this message i called deepak and asked that has my loan been approved; he stated that yes and asked me to bring 3 cheques and come and take the bike. at 7.30pm same day i was delived the bike i.e. yamaha FZS. And the bike was also registered. on 25th of june around 6.30pm i recieved a call from deepak stating that there has been an error made on their part while registering the bike. So, they need the egine number and the chasis number's print again and asked me to bring the bike along. When i reached th eDelhi scooter's rajori garden office the took all the documents and bikes keys from me then they humilated me infront of evrybody stating that the loan has been rejected. On the 2nd days i was called again humilated and the Down payment that i had made they just retured 18000/= of the total amout. I had given a written complaint to hdfc asking for explanation about this at their sufdarjung enclave branch on 3rd of july to monica at 10.30am asking for a written reply. She said i shall be revertd back with the reply with 5 working days and the docket number for the writen complaint is 1********. and my hdfc loan account number is 16790699. I have not recieved any reply from them till now.

Please contact me at ********93.
Thanks
Praduman Singh Behl

Complainant's Goal: compensation and the return of the bike
Complainant's Target: HDFC Bank Limited
Complaint Location: IndiaDelhi
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Recent Comments
5.
Sun, 05 Jun 2011  P Muthu

I need your hdfc bank fraud team contact no or mail id.. I want to clarify my loan rejection..

Your team told my document is not correct.. it is fraud..

I told u r only fraud...

4.
Sat, 23 Oct 2010  mohmad

The full refund of Rs 30000 + a compensation of Rs. 10000 should be given to Praduman. I also had very dirty experience with many HDFC bank officials, eventhough I was a prefered customer to them as a resident and NRI. Finally, I closed the account with HDFC and opened an account with another bank

3.
Sun, 12 Sep 2010  Tejinder Singh

I apply to HDFC loan against propery on dated 16/8/2010 of rupess 4 lac amunt at b block ranjit avenue Amritsar. I receive a msg on dt 08/09/2010 hdfc has approved a loan of rs 4 lac. O ffer letter being sent. Contact us at 0813-2500851. After that i meet to employee of bank he says to me your property registery have no INTKAAL. UR property not shown in patwari record. Here i ask u at the time of doucumentation why that employee not check my document.
I m not satisfied ur bank.
There is no any difference between govt employee & your bank employee.

2.
Thu, 05 Aug 2010 - Business Reply from - HDFC Bank (HDFC Bank Limited)

Dear Mr Bhel,

We are extremely sorry about this unfortunate episode – all bank representatives are trained to be polite with customers and we apologize if any of them caused you distress. Our team is currently investigating this matter and will shortly contact you about a resolution – should you wish to communicate with the bank in the interim, you may directly write to us at talktous@hdfcbank.com quoting the reference id TTU000********010. Request you to bear with us while we try and work out a solution as quickly as possible.

Regards, Customer Assistance, HDFC Bank

1.
Thu, 05 Aug 2010  Message from iComplaints.in Helpdesk

An email communication has been sent to HDFC Bank Limited on August 5, 2010, 11:21 am