Indian Railways - failed transaction to refund the amt
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Complaint by: Anju on August 13, 2012, 10:17 pm in Indian Railways

Sir I booked a ticket on line on 6th August2012 but transaction was failed and the ticket fare is deducted from my axis account for Rs. 2670/-. Transaction Details
___________________________________________________________________________

Account Number : 14********16166
Transaction Date : 06-08-2012
Transaction Amount : (INR)2,670.00
Transaction Type : DR
Transaction Description : PUR/M/s. Indian Railw/New Delhi/060812/1
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Details for failed transaction for indian railway online
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Ticket History
Pnr Number: 0 Transaction ID: 0540657576 Train No: 12285
Train Name: NZM DURONTO EX From Station: (SC) To Station: (NZM)
Date Of Journey: 21-Oct-2012 Class: SL Boarding: (SC)
Resv Upto: (NZM) Date Of Booking: 06-Aug-2012 Total Fare: Rs 2670.00

Refund Details
Cancelled Date: 06-AUG-2012 Refund Amount: Rs 2670 Refund Status: Refunded
Receipt Number: 2005309353 Refund Date:08-AUG-2012
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it is requested to refund the same amount in my accct at the earliest.
Acronyms
Approved: Approved for Refund Refunded: Refunded in Account
Sent for Refund: Refund Instructions given to Bank

Complainant's Goal: I want my money back and credit my acct
Complainant's Target: Indian Railways
Complaint Location: IndiaAndhra Pradesh
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Recent Comments
4.
Tue, 20 Nov 2012  Dipankar Roy

Dear Sir/Madam,
my name is dipankar roy and my details as below
mob number : ********28
email : dipankar.Roy@sify.Com
city : pune


My complain details:

-----------------------------------
I booked 1 ticket form irctc on line on 26.09.2012, for journey date : 12.10.2012
due to transaction failure amount got deducted from my ICICI bank a/C no :********1128
please see the transaction details :

date || description* || cr/Dr || amount

28/09/2012 || irctc ch+st 26/09/12 358032566 || dr || inr 11.24
26/09/2012 || bil/358076680/Shakeel train booking/05 || dr || inr 3,083.00

please see the irctc transaction details:

s no.|| Transaction ID ||pay status ||reservation status|| total amount bank
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1 ||05******** ||settlement failed || not booked || rs 3083 || icicibank

irctc says : refund details
payment not received from bank but it got deducted form my bank account due to transaction failure

its almost more then 1.5 months. Please return my money as soon as possible.

Note : please provide me the concern person or department for further approach

3.
Mon, 13 Aug 2012   Message By Complainant Anju Kumari

Sir I booked a ticket on line on 6th August2012 but transaction was failed and the ticket fare is deducted from my axis account for Rs. 2670/-. Transaction Details
___________________________________________________________________________

Account Number : 14********16166
Transaction Date : 06-08-2012
Transaction Amount : (INR)2,670.00
Transaction Type : DR
Transaction Description : PUR/M/s. Indian Railw/New Delhi/060812/1
----------------------------------------------------------------------------------------------------------
Details for failed transaction for indian railway online
------------------------------------------------------------------------------------------------------------
Ticket History
Pnr Number: 0 Transaction ID: 0540657576 Train No: 12285
Train Name: NZM DURONTO EX From Station: (SC) To Station: (NZM)
Date Of Journey: 21-Oct-2012 Class: SL Boarding: (SC)
Resv Upto: (NZM) Date Of Booking: 06-Aug-2012 Total Fare: Rs 2670.00

Refund Details
Cancelled Date: 06-AUG-2012 Refund Amount: Rs 2670 Refund Status: Refunded
Receipt Number: 2005309353 Refund Date:08-AUG-2012
-----------------------------------------------------------------------------------------------------

it is requested to refund the same amount in my accct at the earliest.
Acronyms
Approved: Approved for Refund Refunded: Refunded in Account
Sent for Refund: Refund Instructions given to Bank

2.
Mon, 13 Aug 2012   Message By Complainant Anju Kumari

Sir I booked a ticket on line on 6th August2012 but transaction was failed and the ticket fare is deducted from my axis account for Rs. 2670/-. Transaction Details
___________________________________________________________________________

Account Number : 14********16166
Transaction Date : 06-08-2012
Transaction Amount : (INR)2,670.00
Transaction Type : DR
Transaction Description : PUR/M/s. Indian Railw/New Delhi/060812/1
----------------------------------------------------------------------------------------------------------
Details for failed transaction for indian railway online
------------------------------------------------------------------------------------------------------------
Ticket History
Pnr Number: 0 Transaction ID: 0540657576 Train No: 12285
Train Name: NZM DURONTO EX From Station: (SC) To Station: (NZM)
Date Of Journey: 21-Oct-2012 Class: SL Boarding: (SC)
Resv Upto: (NZM) Date Of Booking: 06-Aug-2012 Total Fare: Rs 2670.00

Refund Details
Cancelled Date: 06-AUG-2012 Refund Amount: Rs 2670 Refund Status: Refunded
Receipt Number: 2005309353 Refund Date:08-AUG-2012
-----------------------------------------------------------------------------------------------------

it is requested to refund the same amount in my accct at the earliest.
Acronyms
Approved: Approved for Refund Refunded: Refunded in Account
Sent for Refund: Refund Instructions given to Bank

1.
Mon, 13 Aug 2012  Message from iComplaints.in Helpdesk

An email communication has been sent to Indian Railways on August 13, 2012, 10:17 pm