Matrix Cellular International Services Pvt. Ltd - A convenient option for travelers
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Complaint by: ranjeet agarval on January 4, 2016, 11:21 am in Telecommunications

  A convenient option for travelers --- I have used a Matrix sim card and feel it is a good option to use when travelling abroad. The last trip that I used it for was for Singapore. My overall trip went really smooth with it just that I had a minor issue when I landed initially. I have to say that had it not been their customer services people who immediately responded to my email with a fix, I would have been in a thick soup. Their quick revert was appreciated. Good job, guys! Thanks!

Complainant's Goal:   A convenient option for travelers
Complaint Location: India
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Recent Comments
1.
Mon, 04 Jan 2016 - Business Reply from - Matrix Cellular (Matrix Cellular International Services Pvt. Ltd)

Dear Ranjeet,

Thank you for the feedback and using our services. We are delighted to know that you had a great experience with us. Hope to have the pleasure of serving you again in the future. Kindly share your details at marketing@matrix.in so that we can send you a small token of appreciation.

Regards,
Team Matrix