SBI Credit Cards - SBI Credit Cards unable to remove the Interest/changes for an unrealized Balance
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Complaint by: Amitav Roy on July 8, 2011, 4:25 pm in Credit Cards

Hi This is Amitav Roy and I was former SBI credit card holder(CARD NO-4317-5756-0449-2810) from Bangalore. The issue is about a balance transfer cheque of Rs 49,900 via cheque no-158815 send by SBI Cards on 30th June,2005 in favour of my ICICI card ,but ICICI bank has lost the cheque and that SBI Card cheque no-158815 was never credited to my ICICI account and after that I got the necessary clearance from ICICI bank as well as from SBI Cards that this cheque was not encashed. I was also asked by SBI Customer care to ignore the calls from SBI credit card collecgtion agents by giving them the SBI complain number-0050950055652 and Reference no-MQ0043170019365 whenever any SBI Card collection agent comes to me for this unrealized cheque payment + interest/charges. But at the same time I continue to get phone calls and occasional SMS to my mobile no.-98440-02154 from SBI credit cards for making the ever increasing payment related to the interest charges for the Unrealized Balance Transfer which comes to a total of Rs 3,78,037 and the most worst part is that SBI credit cards has filed a Legal Suit and forwarded this pending Interest payment issue to the CIBL report which indicates that there is a big gap among the various wings of SBI cards about the payments and services. KINDLY HELP TO RESOLVE THIS ISSUE AT THE EARLIEST WHEREIN SBI CREDIT CARDS NEEDS TO
MAKE THE CREDIT BALANCE AS ZERO FOR THIS SBI CARD NO-4317-5756-0449-2810 AND ALSO TAKE THE NECESSARY STEPS TO REMOVE THIS CASE FROM THE CIBL REPORT CONTROL NO-47,44,78,957 . WOULD ALSO EXPECT SBI CREDIT CARDS TO PAY ME THE NECESSARY COMPENSATION BECAUSE I HAVE LOST OUT ON THE SBI HOME LOAN TEASER RATES DUE TO MY SBI HOME LOAN GETTING REJECTED RECENTLY BECASUE OF THIS SBI CREDIT CARD WRITE OFF APPEARING IN CBIL REPORT.

Complainant's Goal: reverse the interests/charges for an UNrealized Balance transfer cheque
Complainant's Target: SBI Credit Cards
Complaint Location: IndiaKarnatakaBangalore

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Recent Comments
7.
Mon, 01 Aug 2011 - Business Reply from - SBI Card Cares (SBI Credit Cards)

Dear Mr Roy,

We are awaiting the additional information/documents from your end to help us address the issue raised by you. Please write to us at sbicard_cares@ge.com with the required information.

Yours sincerely,
SBI Cards

6.
Wed, 27 Jul 2011 - Business Reply from - SBI Card Cares (SBI Credit Cards)

Dear Mr.Roy,

Thanks for talking to us. As per the telephonic conversation, please send the additional information/documents from your end to help us address the issue raised by you. Please write to us at sbicard_cares@ge.com with the required information.

Yours sincerely,
SBI Cards

5.
Tue, 19 Jul 2011 - Business Reply from - Sbi Card Cares (SBI Credit Cards)

Dear Mr.Roy,

We are currently working on your issue and will get back to you within 2 days .Also We tried to establish contact with you, but we were unable to do so.


Yours sincerely,
SBI Cards

4.
Tue, 12 Jul 2011 - Business Reply from - SBI Card Cares (SBI Credit Cards)

Dear Mr Roy,

We have noted your concern and your credit card number and are currently looking into the matter. Our customer support executive will get in touch with you shortly to further understand and address the issue.

Yours sincerely,
SBI Cards

3.
Tue, 12 Jul 2011 - Business Reply from - SBI Card Cares (SBI Credit Cards)

Dear Mr Roy,

We have noted your concern and your credit card number and are currently looking into the matter. Our customer support executive will get in touch with you shortly to further understand and address the issue.

Yours sincerely,
SBI Cards

2.
Tue, 12 Jul 2011  Rectify Credit

We are a company called 'Rectify credit'.
We can help you in resolving the issues related to CIBIL. For more information visit us at 'www.rectifycredit.com'.
Or contact us on 8082554358/57

1.
Fri, 08 Jul 2011  Message from iComplaints.in Helpdesk

An email communication has been sent to SBI Credit Cards on July 8, 2011, 4:25 pm