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Complaint by: ARPAN JINDAL on January 28, 2017, 7:44 pm in Retail Stores

It is regarding the return policy, I have bought some cloths few days back and returned them today and they have given me a small piece of paper called credit note instead of cash or bank money transfer. They said I can reuse this small paper to buy some cloths again, then i took that small paper and found some cloths of the amount similar to exchange with previous one. When i returned back to billing counter, I lost that small piece of paper and the staff said they can not give me anything neither old cloths and new cloths, and I came back empty handed. I requested them to block the old credit note to avoid misuse and assign me new credit note but they said, either I will search that small paper and forget the money. I believe they can track the misuse of that paper as it has some bar code and fixed amount on it Rs.1818.50. If it is not used, please assign me new credit note.

Complainant's Goal: returns policy should be changed from credit note to cash, card, wallet etc
Complainant's Target: RELIANCE TRENDS
Complaint Location: IndiaMaharashtraPune
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Recent Comments
2 weeks ago  Sreejitha Sreedharan

I purchased some clothes on 11/5/2022 for 5814 from Reliance trends koyilandy.I gifted one kurti to my friend, well she obviously wanted to exchange her kurti. I send her a c credit cardopy of the bill through whattsapp but she was denied exchange .Unluckily I lost the original bill,I visited trends and asked them for a duplicate copy using my mobile number.I was denied duplicate bill stating that such service doesn't prevail in Reliance trends, What the heck,they can't even provide basic privilege as duplicate bill,even though I had a soft coy of the bill in my phone,I even paid it through Hdfc credit card
.Deeply frustrated and disappointed with Reliance group

3 months ago  Anu Bharti

I selected the dress with smaller size .. accidently dress with bigger size came .. I removed the tag but after wearing it is loose fit .. I would like to exchange with smaller size .. I have the bill and the tag.. kindly do the needful as I have no ise of the bigger dress

4 months ago  Aravind

One piece size large another one is short I want to exchange the item

Tue, 23 Nov 2021  Merlin

Lost the bill for a dress worth rupees 900. Need to exchange the dress with a lesser size. I do have the tag with the price attached to the dress.
Need help

Fri, 05 Nov 2021  Arbind

Sir I bought a jacket yesterday when I washed it the printed design is also washed out so vani I exchange it .

Sun, 10 Oct 2021  Muhsin irshad k

Eloo, its me muhsin frm perinthalmanna, malappuram, kerala
Today i purchase some brand clothes from ur perinthalmanna outlet on 10/10/21 , on that tym i pick one formal shirt that is to be short in ma size mistakenly, aftr im paying the amount ,and jst see out of ur shop it was in ma bag
With in 15 minutes i return it back ,but unfortunatly ur cashier says it cant be returns back when it already paid ...
Its around 1500 rupees . Now it will be not in use
Kindly accept ma complaint and do the returning or exchange .... Thank u

Mon, 23 Aug 2021  Marina

Sir , I bought a pant yesterday..when I went to exchange it today they refused it....and there was no prior information given stating this new rule

Tue, 10 Aug 2021  Rajani

I wanted to return a product but the original bill includes many other product bills. The store manager insists to keep the original bill in return, they just gave me the exchanged product bill.
Is this how it works with Trends?
How do they keep original bill which includes other product bill details as well.

Thu, 17 Jun 2021  PRAMOD PANDEY

Dear Sir,

i bought a shirt but the size is small, please return the shirt

pramod pandey


Fri, 19 Mar 2021  Alluri moham

I am purchase on Jen's paint in the date of 9th this month (09/03/2021) but paint is not fitted perfectly so can I exchange this one can you please revert me back and resolve my problem

Mohan Alluri

Fri, 05 Jan 2018  Priyanka

I would like to return ORDER TR04884457 .

Please process

Tue, 02 Jan 2018  MohammedSadiq

Please refer your order no TR04605464 date of order 02 Dec-17 and material received date 08 Dec-17 .
This is to inform you that cloths not suitable to me so i have given request for return and my return has been accepted from Reliance Trends on 15 of Dec. 2017 return id no is 00210046 (return id is initiated ) but not yet collected the material form your end .
I am writing this mail to Customer Support (If available) for giving me proper support .
Therefore, I request you to collect my cloths mention below address :-

Mohammed Irfan Jamadar.
H .No. 220 near Zakriya Masjid,
old gandhi nagar Belgaum - 590016 - Karnataka.

Best Regards,
Cotatct No : ********53 / ********10

Sun, 02 Jul 2017  Tina

Today i bought a jeggin and jst after 10 mins of buying it when i asked to return they denied for it. Its completely devastating

Wed, 26 Apr 2017  Babel sinha

I want to return my White shirt wich I brought from Reliance trendz ,gangtok...can I exchange my Shirt from reliance trendz ,silchar

Tue, 18 Apr 2017  Rajeswary

The product was damaged so I need replacement.