samsung - Regarding bad service of Refrigerator of Samsung
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Complaint by: tanvir on September 20, 2013, 10:20 am in Consumer Electronics

Dear all,

This my third mail to you regarding service and bad experiences of service support.

This is third time your representative visited to my home regarding service of refrigerator and each time your representative diagnose with new problem with new estimate and increase amount of service.

Yesterday engneer visited and confirm me charge of 1800 rs and i finalized that amount but today some another machine visited and diagnose new thing and asking more amount Rs 4000 for repair. It mean mach inc are more intelligent then your engineers.

How this is possible that refrigerator cost was Rs 9600 and now its maintenance charge without compressor is Rs 4000 ?

Now i am going to knock door of Consumer form and started mouth publicity of your bad product (refrigerator & TV) which i am suffering bad experiences from date of purchase and its after sales service.

for your kind information my previous mail is attached regarding complain with in four month of purchase.

Tanvir alam

Complainant's Goal: Bad Qulity of refrigerator and bad service backup (AFTER SALE SERVICE)
Complainant's Target: samsung
Complaint Location: IndiaGujaratVadodara

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