Idea Cellular Limited - Not able to call particular town in Tamilnadu from Idea AP
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Complaint by: Srinivasan on October 22, 2013, 12:35 pm in Mobile Service Providers

I am not able call a particular town in Tamilnadu from Idea network... not only from my mobile I have tried with other phones who are using Idea service but still I am not able to make the call... I have raised the complaint for the same issue... they said it will be rectified shortly and raised the complaint against the issue... after few days I got missed call(only one ring) then I have attended the next call but nobody were speaking in the call, Immediately I got the SMS says that the complaint has been close since no response from my side. Immedately I called the customer care enquired about this.... they said you were not available at the time of they calling so they closed the ticket and they said to raise another ticket... I did the same but in couple of hours the newly created ticket also got close withou resolving the issue and without informing me..... for your reference I am enlclosing all details below

TN number which is not work through IDEA: 04179-222081
(I have tried with other service providers it is working fine)

my complaint number with Idea: 1-37902551182

Thanks & Regards,
Srinivasan Karunagaran

Complainant's Goal: I need the issue to be resolved(enable the call to particular town)
Complainant's Target: Idea Cellular Limited
Complaint Location: IndiaAndhra PradeshHyderabad

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