Service - NON REFUND OF AMOUNT DEDUCTED WRONGLY
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Complaint by: Binay on June 5, 2012, 10:17 pm in Mobile Service Providers

Sir,
My mob No. is ********40 (Airtel). Approximately 2-3 weeks before my mobile was activated with SMS pack automatically and an amount of Rs 24/ was deducted from my account. I spoken to custoer care, they deactivated the SMS pack and said the amount cannot be refunded back. On 3 Jun 2012 I again received the massage " 1000 Local/STD SMS pack has been activated on your mobile @Rs 24 valid for 10 days". After receiving the massage I spoken to the customer care and they have register my complain (CBDCC30********4 dated 3 jun 12 at 20.48hrs) and assured within 48 hrs my amount will be refunded. Time passed and I tried to contact customer care, now they don't respond to my call. Please do the needful at the earliest. Thanking you Sir.

Complainant's Goal: I want my money back and the service provider to be warned, not to repeat the sa
Complainant's Target: Service
Complaint Location: India
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Tue, 05 Jun 2012  Message from iComplaints.in Helpdesk

An email communication has been sent to Service on June 5, 2012, 10:17 pm