We are one of the retailer in Kolkata West Bengal having a turnover of Rs.17 lacs of AMUL Products.



On 9/04/2010 one of your Asst. Sales Manager Mr. Kaushik Chakroborty visited our outlet (not an official visit) just from no where started using bad language and told us that

no amul product will be sold to us as we had not kept them in a refrigerator.



Did Mr. Chakroborty knows that the delivery van of the distributors appointed by them are the normal van and does not have any temperature controlled devise installed in it.



Secondly the distributor who is supplying us the Amul Mozzarella Cheese 1 Kg pack. does not have the deep freezer in his stock point.



Thirdly the Amul product which are delivered to us around 3.30 pm after noon are loaded in there delivery van at 9 am in the morning what happens to the product between this time although none of the amul product mention that they can sustain at a temperature of 38 degree celcius.

.

Who will teach Mr. Chakroborty that he should improve his distribution system first and then guide retailers about the same.



Again if Mr. Chakroborty has any problem with us he should have used the official channel for the same but in contrary he started using slang’s and broked our glass furniture.



As far as I know sales managers are there to improve the sales of the company but Mr. Chakroborty is there to decrease the same. I personally does not about his performance but his attitude depicts the same.



I seriously think that Mr. Chakroborty needs to be given a training of public communication and only then he should step in the market.



Your early reply in this regard will be highly praised

Sanjay Agarwal
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