Hi,

I have bought K310 from Saravana Stores,chennai on 09/10/2009.With in few hrs,i found that the mic is not working.Then I requested the shop
to replace the mobile.They also gave me the new mobile.But that one also was having some issue with headset.So i gave that handset to the
UTL service center in choolaimedu,chennai on 10/10/2009 itself.

After few days they found that the issue is with the motherboard and they will replace with new mother board and return on 19/10/2009.
Today morning i visited the SC and they told that they didnt receive the motheboard yet and will get before evening.I called them again in the evening,
they replied like i have to go to purchased shop to the get the new handset.Its really unfair.Being an authorised SC,they should replace me the handset with the new one.

I have bought K330 couple of months back and its working fine till date.Actually i was impressed with karbonn and i suggested many of my friends and relatives to get Karbonn.Still now we(Friends/Relatives) have got more than 4 Karbonn mobiles.

Unfortunetly the current one K310 is causing many problem and i am not satisfied with the Service center.

Service Center Address:

KSC - M/s United Telelinks (Blr) Limited
Flat No.S-4, Old No-81, Ground Floor,Thiruvallurpuram, 1st street,Choolaimedu,Chennai 600094.

I need a replacement of the handset as i havent used that even a single day from the date of purchase.Please do the needful

The worst part of Karbonn now is customer care numbers and Email ids...Being a company,they dont have proper mail ids or Contact numbers to reach them.

None of the mail ids like support@karbonnmobiles.com or contact@karbonnmobiles.com is working.Their customer care number mentioned in the warranty card is not reachable or busy always

Note: If you are not concerned about this compliant,i am sure that i will not suggest karbonn anymore and will spread this information as much as possible as a dissatisfied customer.

Regards,
hariharan k
harihak@gmail.com