Cadbury India - Inside packing papers were absent
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Today, I have purchased a cadbury dairy milk chocolate but there is no packing paper(white and golden paper).Still I have the same chocolate with me as an evidence.As I am an advocate, I know I can sue the cadbury in the un-packaging case. Time back, there was a case of worms inside the cadbury chocolate, after that case cadbury was doing the double layer packing,but still there is no improvement.How the cadbury would like to take this issue or else I will sue???...
Complainant's Goal: I want a compensation otherwise i will sue.
Complainant's Target: Cadbury India
Recent Comments
Dear Shikha,
We launched a single layer pack in lieu of 3 layers without compromising on end product and have strengthened the outer laminate. For any further queries please feel free write in to consumer.service.cell@mdlz.com, with your purchase and contact details.
Thank you,
Mondelez India Foods Ltd (formerly Cadbury India Ltd) Consumer Service Cell